Sales Manager at Sysco

Washington, District of Columbia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Food DistributionIndustries

Requirements

High school diploma or equivalent
Minimum 5 to 7 years experience in sales, or related transferable skills
Leadership experience
Customer-centric and Internet savvy
Strong MS Office skills
Experience in understanding and handling difficult/escalated clientele situations
Preferred: Associates or Bachelor’s degree
Preferred: Restaurant supply/commercial food service experience
Preferred: Bilingual Spanish
Ability to work under minimal supervision and manage projects
Superior time-management skills
Ability to multi-task and stay focused on critical objectives
Positive, can-do attitude
Ability to work in a fast-paced, closely integrated team emphasizing customer delight, communication, teamwork, and flexibility
Ability to write short correspondence
Ability to accurately spell
Ability to speak and write English clearly and understandably
Ability to accurately follow detailed procedures and processes
Ability to work with a diverse group of people
Ability to work comfortably under pressure
Ability to work independently and with a group on various ongoing projects simultaneously
Ability to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentages)

Responsibilities

Facilitate functions as described in all levels of sales and coordination job descriptions
Provide leadership, development, and coaching of team members to ensure better performance and succession planning
Work with HR/Recruitment to drive the recruitment and selection of sales and coordination team members
Contribute to the design and implementation of programs and projects which impact the department
Ensure fiscal responsibility by managing optimal gross margin, minimizing unnecessary returns, and implementing good coordination processes to reduce preventable costs
Ensure team members are knowledgeable with manufacturing programs, rebates, specials, etc., to provide competitiveness in the marketplace
Motivate team members to achieve consistent performance with sales goals and other departmental metrics
Assist team members with priority issues and handle difficult/escalated clientele situations
Monitor, track, and report on the productivity, performance, and quality of sales and coordination individuals
Identify staff strengths and weaknesses for training and development purposes; hold staff accountable for deficiencies in a timely manner
Ensure high level of customer service to exceed customer expectations and build relationships that encourage repeat business
Facilitate ongoing product training opportunities for team members
Develop and provide timely analytical reports to identify sales trends and make process improvement recommendations to Call Center Administration
Ensure all team members are current on procedures, policies, and guidelines through training and communication
Develop and recommend operating policy and procedural improvements
Other duties as assigned

Skills

Key technologies and capabilities for this role

Sales ManagementTeam LeadershipPerformance CoachingRecruitmentClient EscalationFiscal ManagementGross Margin OptimizationSales MetricsTeam DevelopmentSuccession Planning

Questions & Answers

Common questions about this position

What is the compensation for the Sales Manager position?

The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors.

Is this Sales Manager role remote or does it require travel?

The position is based in the Milwaukee, WI sales territory (Zip Code: 53154) and involves up to 50% travel.

What skills and experience are required for the Sales Manager role?

Minimum 5 to 7 years experience in sales or related transferable skills, leadership experience, customer-centric approach, internet savvy skills, and strong MS Office skills are required. Experience handling difficult/escalated clientele situations is also needed.

What does the team structure look like for this Sales Manager position?

The Sales Manager oversees all functions of the sales and coordination team, providing leadership, development, coaching, recruitment, and performance monitoring.

What makes a strong candidate for the Sales Manager position?

Candidates with 5-7 years of sales experience, leadership background, strong customer service skills, proficiency in MS Office, and the ability to handle escalated client situations will stand out.

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters

1970Year Founded

IPOCompany Stage

Food & AgricultureIndustries

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.

Reliance on partnerships for technology advancements may pose risks if results are unmet.

Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.

The company provides flexible payment options and waives delivery minimums for scheduled deliveries.

Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.

The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.

Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

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