[Remote] Service Sales Manager - Nagpur at GE Healthcare

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical TechnologyIndustries

Requirements

Advanced experience in Services & Customer Contract Management
Knowledge level comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience)
Customer handling and commercial understanding with minimum 6 years of experience
Based out of Nagpur location

Responsibilities

Responsible for the profitability and customer satisfaction for assigned contracts
Provide both service agreement and time and material program management
Assist in sales campaigns for new contracts and proposals
Assure timely resolution of customer issues and customer satisfaction for assigned contracts
Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams
Function as liaison between internal organizations and customers for assigned contracts
Developing in-depth knowledge of a technical discipline and use prior experience and acquired technical expertise to execute policy/strategy
In-depth understanding of key business drivers to accomplish own work and how own team's work integrates with other teams
Use judgment to propose different solutions outside of set parameters with guidance, prior experience, and on-the-job training to solve straightforward tasks
Access technical skills and analytic thinking to solve problems using multiple internal sources
Act as an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent, providing informal guidance to new team members

Skills

Key technologies and capabilities for this role

Contract ManagementSalesCustomer SatisfactionProgram ManagementRisk ModelingService AgreementsTime and MaterialProposalsCustomer ServiceField Service

Questions & Answers

Common questions about this position

What is the location for this Service Sales Manager role?

The incumbent will be based out of Nagpur location.

What experience is required for this position?

This role requires advanced experience in Services & Customer Contract Management with minimum 6 years of experience, customer handling, and commercial understanding. Knowledge level is comparable to a Bachelor's degree or high school diploma with relevant experience.

What are the main responsibilities of the Service Sales Manager?

Responsibilities include managing profitability and customer satisfaction for assigned contracts, providing service agreement and time & material program management, assisting in sales campaigns, assuring timely resolution of customer issues, and acting as a liaison between internal teams and customers.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Service Sales Manager position?

Strong candidates will have advanced experience in Services & Customer Contract Management with at least 6 years in customer handling and commercial understanding, plus interpersonal skills or early people leadership experience to provide guidance to team members.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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