Sales Leader at Centerfield

Portmore, St. Catherine Parish, Jamaica

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Home Services, Business Services, Insurance, E-commerce, B2BIndustries

Requirements

Proven ability to drive results and ensure employee engagement and development
Fun-nature, enthusiastic, and motivational personality, capable of thriving in a fast-paced and dynamic sales environment
Strong presentation, organizational, and communication (verbal and written) skills
Minimum of one (1) year prior sales leadership/supervisory experience
Prior contact center experience, preferably in an inbound and/or sales setting
Ability to understand, implement, and enforce policies and procedures
Outstanding team player and ability to work well under pressure

Responsibilities

Responsible for up to 20 team members, primarily handling inbound contacts (phone calls, sales leads, and web orders) from a variety of customers spanning home services and business services
Ensure team members are meeting/exceeding operational standards; helps maintain customer telephone sales and service levels; key to improving quality and contributing to other organizational goals, as required by the business
Coach and develop employees by making business driven decisions utilizing customer focused as a primary driver

Skills

Sales Leadership

Team Management

Employee Coaching

Performance Management

Inbound Sales

Customer Service

Problem Solving

Decision Making

Organizational Skills

Feedback Delivery

Centerfield

Customer acquisition through sales and marketing

About Centerfield

Centerfield focuses on customer acquisition through effective sales and marketing strategies, primarily using digital channels like text and chat. They create personalized buying experiences for customers and help major brands in home services and telecommunications close around 2,000,000 sales annually. Operating on a performance-based marketing model, Centerfield earns revenue by driving sales for clients, leveraging technology and skilled sales agents. Their goal is to be a trusted partner for brands looking to expand their customer base.

Los Angeles, CaliforniaHeadquarters

2011Year Founded

$151.7MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Consulting, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

401(k) Company Match

Paid Charity and Volunteer Days

Parental Leave

Performance Bonus

Risks

Integration challenges from Brainjolt acquisition may disrupt existing operations.

Regulatory scrutiny on social media platforms could impact Centerfield's advertising strategies.

Economic fluctuations may affect Centerfield's performance-based revenue model.

Differentiation

Centerfield's Dugout platform integrates real-time biddable media and automated call routing.

The acquisition of Brainjolt enhances Centerfield's social commerce capabilities on major platforms.

Centerfield's performance-based marketing model drives significant sales for leading global brands.

Upsides

Recognition as Best Overall SEM Solution boosts Centerfield's credibility in digital marketing.

Acquisition of Brainjolt expands customer acquisition through social media engagement.

Named 'Best Places to Work in Los Angeles' aids in attracting top talent.

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