Sales Engineer - United Kingdom at JumpCloud

Birmingham, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology, SoftwareIndustries

Requirements

Candidates must have 4+ years of experience in a technical Sales Engineering or similar role, with strong knowledge of Cloud/SaaS technologies, Active Directory environments, and network architecture. A solid understanding of industry-standard authentication and authorization protocols such as SAML, OIDC/OAuth, LDAP, and RADIUS is required, along with familiarity with MDM, RMM, or similar endpoint solutions and MFA technologies like TOTP and WebAuthn. Experience configuring and deploying identity and/or directory solutions, direct and channel/partner sales cycles, and the MEDDIC Sales Methodology is necessary. Proficiency in scripting languages, preferably PowerShell, is also required. Excellent written and verbal communication skills in English are essential, along with the ability to make complex concepts simple, speak comfortably with technical evaluators and IT leaders, and present publicly. Additional professional language skills are desired. Candidates must be located in and authorized to work in England.

Responsibilities

The Sales Engineer will act as a technical trusted advisor, providing consultative support to organizations evaluating the JumpCloud platform through tailored product demonstrations. They will uncover customer pain points and challenges, aligning JumpCloud solutions accordingly, and support direct and partner sales teams with product-related questions and skill development. Responsibilities include building relationships with partners through technical enablement and co-selling, assisting prospects with trial setup and configuration, and providing technical Q&A. The role involves assessing prospect readiness for a formal sales cycle, advising on implementation best practices for quick customer time to value, and identifying common technical issues for product development or automation. They will also provide an evaluation framework for prospects to follow during their POC.

Skills

Sales Engineering

Technical Consulting

Product Demonstrations

Customer Needs Analysis

Sales Support

Partner Enablement

Technical Q&A

Implementation Best Practices

Proof of Concept (POC)

Communication Skills

Technical Evaluation

JumpCloud

Cloud-based identity and access management services

About JumpCloud

JumpCloud offers cloud-based directory services that help businesses manage user identities and access to IT resources like applications, networks, and devices from a single platform. It serves a variety of clients, including small and medium-sized businesses and larger enterprises, particularly in sectors that require strong IT security. The company operates on a subscription model with different service tiers, allowing clients to choose features that fit their needs and budgets. JumpCloud's goal is to simplify identity management and access control, enhancing security and operational efficiency for its users.

Louisville, ColoradoHeadquarters

2012Year Founded

$371.3MTotal Funding

SERIES_FCompany Stage

Enterprise Software, CybersecurityIndustries

501-1,000Employees