Sales Engineer

Employment Type: [Not Specified] Location Type: [Not Specified] Salary: [Not Specified]

Company Overview

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

Position Overview

The Sales Engineer is an exceptional, experienced software sales professional that will generate new business and ensures growth of existing accounts. This position assesses potential application of company products or services and offers solutions that meet customer needs. Sales Engineers demonstrate ConnectWise’s value proposition of the Unified Monitoring & Management (UMM) business unit providing technical guidance to prospects and communicates partner feedback for future product developments. Uses technical knowledge of product and service offerings to drive Sales support, generate pipeline, and help create an overall successful adoption of the product/service all the way to implementation and onboarding.

Responsibilities

• Responsible for representing both technical and functional aspects of our suite of products/services and proposing how these benefit prospective customers.
• Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations.
• Executes proof of concepts with prospects at both a technical and business level to show the value.
• Proactively scopes technical solutions required to align product designs to customers’ business by interpreting customer requirements.
• Apply requirements in the form of standard or custom proof of concepts and trials to prospects in order to provide an effective means for them to evaluate our products.
• Works independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessments.
• Prepare, research and provide input into technical RFPs/RFQs.
• Act as a key point of contact for all Revenue staff to provide product knowledge and technology expertise through training, coaching and product support.
• Maintains a thorough understanding of technical sales techniques and processes including the ability to understand customer needs, overcome objections, assist in the development of business cases, and technical deal closing.
• Pursues and maintains professional and technical knowledge through ongoing training and education to ensure ability to work independently as a key professional resource to the revenue organization.
• Salesforce updates to include task and event creation for each engagement conducted together with notes outlining work undergone throughout the presales cycle.

Requirements

• 5+ Years experience working with an existing RMM, preferably Automate and / or Command.
• Proven sales track record of success and ability to identify opportunities and leverage internal & external resources.