Sales Development Representative - Retail at Podium

Melbourne, Victoria, Australia

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Strong interest in engaging with small and medium-sized retail business owners
Excellent verbal and written communication skills; confident, persuasive, and personable
Driven, self-motivated attitude with resilience to thrive in a high-volume outbound environment
Demonstrated success meeting or exceeding KPIs in previous roles
Experience in retail or technology sales and a passion for helping similar businesses grow
Desire to launch or grow career in tech sales, with a learning mindset and coachable attitude

Responsibilities

Prospect into the retail sector to generate and qualify leads, creating sales-ready opportunities for the Account Executive team
Make high-volume outbound cold calls and emails to owners, operators, and decision makers in retail businesses
Initiate the sales process by educating prospects on how Podium can address retail-specific challenges (e.g., customer reviews, missed messages, SMS marketing)
Exceed monthly quotas for qualified demos, pipeline creation, and opportunity generation
Collaborate closely with Account Executives to schedule product demos and ensure a smooth handoff
Log and manage pipeline activity in Salesforce, maintaining accurate data and notes

Skills

Key technologies and capabilities for this role

ProspectingLead QualificationOutbound SalesSaaS SalesRetail SalesCustomer OutreachPain Point AnalysisCold Calling

Questions & Answers

Common questions about this position

What career growth opportunities are available for this SDR role?

The role offers a clear progression path into an Account Executive position, with coaching, enablement, and hands-on mentorship for top-performing SDRs.

Is the salary specified for this Sales Development Representative position?

This information is not specified in the job description.

What is the location or remote work policy for this role?

This information is not specified in the job description.

What key skills are required for the SDR - Retail role?

Candidates need excellent verbal and written communication skills, confidence, persuasiveness, personability, a driven self-motivated attitude, and resilience for high-volume outbound work.

What does Podium's company culture emphasize?

Podium fosters a culture that thrives on hiring and developing exceptional talent, guided by operating principles that ensure they hire people who will thrive there.

Podium

Streamlines local business communications and payments

About Podium

Podium delivers a multi-product platform specifically designed for local businesses, combining AI technologies to enhance communication, facilitate payments, and manage text marketing campaigns effectively. The company's robust features, including review generation, webchat, text messaging, and phone call management, not only optimize day-to-day operations but also drive local business growth. Working at Podium offers the opportunity to contribute to innovative solutions that make significant impacts in how local businesses engage with their customers and manage their services efficiently.

Lehi, UtahHeadquarters

2014Year Founded

$407.2MTotal Funding

SERIES_DCompany Stage

Enterprise Software, Fintech, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Open and transparent culture

Remote first work setting for Engineering & Product

Great opportunities for career growth

401(k) with a competitive matching contribution plan

Unlimited vacation (yes, we want you to have a work-life balance)

Great medical, dental, vision benefits

Lots of Swag

Risks

Twilio's acquisition of Zipwhip may increase competition in business texting services.

Strategic shifts by new CMO Pauline Reader might not align with customer expectations.

Podium's exposure to the water heater market could face demand fluctuations and regulatory changes.

Differentiation

Podium offers a unique messaging platform tailored for local business interactions.

The platform integrates seamlessly with various communication channels for unified customer experiences.

Podium's tools enable businesses to gather online reviews and enhance customer relationships.

Upsides

Podium's partnership with Bradford White enhances its reach in the contractor market.

The rise of SMS marketing with a 98% open rate benefits Podium's messaging platform.

Integration with AI-driven chatbots boosts customer interaction and satisfaction for Podium users.

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