Inbound Sales Development Representative
ConfluentSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, TechnologyIndustries
Requirements
- Fluency in both Spanish and English (written and spoken) to engage with prospects across LATAM
- Market knowledge of LATAM (Mexico, Colombia, Chile) through living in, visiting, or strong affinity for cultures and business practices
- Strong communication skills: actively listen, show empathy, and approach challenges with a problem-solving attitude
- Excellent time management and organizational skills to manage a high volume of accounts and prioritize effectively
- Willingness to learn and grow: entrepreneurial, driven, and excited to develop sales skills while contributing to Aircall’s expansion in LATAM
- Positive energy & enthusiasm: can-do attitude, motivating self and team
- Experience with Salesforce and revenue engagement tools like Gong or Outreach (plus)
Responsibilities
- Engage with inbound prospects from Mexico, Colombia, Chile, and other LATAM countries via chat and phone calls to qualify them for the next steps in the sales cycle
- Gather valuable prospect information to pass along to Account Executives in the LATAM market, assisting in closing deals and expanding Aircall's customer base
- Collaborate closely with the IBERIA/LATAM sales teams to ensure smooth coordination and consistent messaging across markets
- Develop consultative sales skills by learning from experienced AEs and gaining exposure to the entire sales cycle
- Contribute to growing Aircall's presence in the LATAM market by driving lead generation and supporting regional sales goals
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote or based in an office?
This position is based in Mexico City (Polanco) and is not remote.
What languages are required for this role?
Fluency in both Spanish and English (written and spoken) is required.
What is the salary for this Sales Development Representative position?
This information is not specified in the job description.
What is the company culture like at Aircall?
Aircall values customer obsession, continuous learning, open collaboration, taking ownership, and making smart decisions with speed and precision in a fast-paced, team-driven environment where curiosity, trust, and impact matter.
What makes a strong candidate for this SDR role?
Strong candidates have fluency in Spanish and English, market knowledge of LATAM cultures and business practices, and strong communication skills including active listening and empathy.
Aircall
Cloud-based phone system for businesses
About Aircall
Aircall provides a cloud-based phone system that helps businesses manage their voice communications effectively. The platform includes features such as call monitoring, call routing, and the ability to sync data with other business tools like Customer Relationship Management (CRM) systems and helpdesks. It is designed for small to medium-sized businesses (SMBs) and enterprises that need a scalable solution for handling a high volume of calls. Aircall operates on a subscription-based model, where clients pay a recurring fee based on the number of users and features they need. This model allows for continuous updates and support. Additionally, Aircall has an app marketplace where third-party developers can create integrations, enhancing the platform's functionality and providing extra revenue opportunities. The goal of Aircall is to streamline communication for businesses and improve their operational efficiency.
New York City, New YorkHeadquarters
2014Year Founded
$219.4MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees
Benefits
Food Allowance
Snacks & Drinks
Medical Insurance
Competitive Salary
Flexible remote policy
Retirement Savings Plan
Outings & Events
Fitness Fund
Commuter Benefits
Referral Bonus
Risks
Emerging AI-driven platforms may surpass Aircall's current feature set, threatening market share.
Economic downturns could reduce SMB spending on communication tools, impacting revenue.
Privacy regulations in the EU may increase compliance costs for Aircall.
Differentiation
Aircall offers seamless integration with CRM and helpdesk tools for efficient communication.
The platform supports multilingual capabilities, enhancing global reach and customer service.
Aircall's subscription model provides steady revenue and continuous updates for users.
Upsides
Growing demand for AI-driven customer service solutions aligns with Aircall's offerings.
The rise of remote work increases the need for cloud-based communication tools like Aircall.
Projected growth in cloud telephony services presents expansion opportunities for Aircall.
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