Relationship Manager at Remitly

Sydney, New South Wales, Australia

Remitly Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Legal Technology, Regulatory ComplianceIndustries

Requirements

  • Appropriate degree qualifications with relevant work experience – preferably the Compliance solutions market
  • Minimum 3 - 5 years’ experience in Sales within a prominent organisation where structured sales and consultative selling approaches are used
  • Prior experience in solution sales or subscription sales is essential
  • Demonstrated performance against sales objectives
  • Experience and training in high level account management and client relationship development
  • Must have excellent interpersonal and communication skills, including the ability to make persuasive presentations to a variety of audiences
  • Highly developed computer skills including Word, Excel, Database etc
  • Confidence in dealing with risk and compliance customers and other decision makers is essential
  • Proven ability to maintain understanding and awareness of the risk and compliance market and LexisNexis solution offerings is essential
  • Team player and problem solver; energetic and driven to succeed in a fast-paced, dynamic environment, hungry for sales and worked in targets-driven environment

Responsibilities

  • Effectively identify and develop sales opportunities to develop a sales pipeline using prescribed sales methodology
  • Collaborate with the Product Specialist Team, Marketing & BDMs to identify modular upsell and like for like growth
  • Ongoing client visits to promote and demonstrate Lexis Nexis solutions
  • Maintain and grow an existing portfolio of Regulatory Compliance customers
  • Build sales pipeline to achieve monthly or quarterly sales revenue growth target, visit rate targets and renewal rate targets
  • Maintain accurate records of customer and prospective customer contact status in the CRM
  • Actively build strong relationships with key internal and external stakeholders
  • Attend fortnightly sales meetings and represent the solution line
  • Demonstrate and articulate a full understanding of the entirety of the LexisNexis RC technology portfolio including products and services/education offerings

Skills

Key technologies and capabilities for this role

Sales Pipeline DevelopmentRelationship ManagementUpsellingProduct DemonstrationStakeholder EngagementSales MethodologyClient Portfolio ManagementBusiness Development

Questions & Answers

Common questions about this position

What is the salary for the Relationship Manager position?

This information is not specified in the job description.

Is this role remote or office-based, and where is it located?

This is a permanent full-time role based in Sydney with the possibility of combined home/office-based arrangements for flexible work-life balance.

What skills and experience are required for this role?

Candidates need 3-5 years of sales experience in a prominent organization using structured and consultative selling, prior experience in solution or subscription sales, demonstrated performance against sales objectives, and experience in high-level account management and client relationship development. Excellent interpersonal skills are also required.

What is the team structure like for this position?

The role reports into the Senior Sales Manager within a team of 11 consisting of a mix of Sales, Business Development, and Relationship experts.

What makes a strong candidate for the Relationship Manager role?

A strong candidate has an appropriate degree with relevant experience preferably in the Compliance solutions market, 3-5 years of sales experience with structured and consultative approaches, solution or subscription sales background, proven sales performance, account management skills, and excellent interpersonal abilities.

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters
2011Year Founded
$423.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend
Office Culture
Flexible PTO, Schedules and Leaves
DEI Learning Opportunities
Community Engagement
Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.
AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.
Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.
The company leverages technology for a seamless user experience via its app and website.
Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.
AI agents in operations could reduce costs and improve Remitly's efficiency.
Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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