Relationship Banker, Union Ave Branch, Framingham, MA at Santander

Framingham, Massachusetts, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

High school diploma, GED or equivalent education (Business Management, Finance, or equivalent field) - Required
Bachelor’s degree in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred
3+ years experience selling products and/or services in an incentive-based environment - Required
(OR) 12+ months experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results

Responsibilities

Achieve or exceed sales targets by actively promoting and effectively cross-selling various banking products and services to existing and prospective customers
Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions
Proactively prospect for new clients through internal and outbound interactions such as networking, referrals, lead calling, portfolio management and community engagement
Meet the financial needs of the customer to include transactional, servicing, and product
Ensure an elevated customer experience, delivering personalized, seamless, and attentive service
Foster customer loyalty by addressing concerns and providing timely resolutions
Engage customers through digital platforms to enhance customer interactions and educate them on self-service options
Communicate clearly and effectively with customers in person, over the phone, or through digital channels
Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense
Collaborate with team members and partners to achieve branch goals and drive overall performance
Support nearby branch locations based on business necessity

Skills

Customer Service

Sales

Cross-Selling

Relationship Management

Banking Products

Lending

Investments

Digital Banking

Prospecting

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees