Catalist

Project & Training Coordinator, Client Services

Remote

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Part TimeJob Type
UnknownVisa
Client ServicesIndustries

Requirements

Candidates should have at least 2 years of experience in project coordination, training, client services, or operations. Experience with User Acceptance Testing (UAT) or system testing is preferred, and familiarity with scheduling, CRM, or training tools is a plus. Proficiency in Microsoft Office (Outlook, Word, Excel, Teams, etc.) is required, along with excellent written and verbal communication, strong presentation abilities, and strong interpersonal skills. The role also requires high organization, attention to detail, good judgment, flexibility, patience, discretion, and the ability to multitask effectively in a fast-paced environment. Candidates must also be able to obtain and maintain criminal record clearance.

Responsibilities

The Project & Training Coordinator will support the implementation of new processes and tools within the Client Services team. This includes participating in project planning, conducting User Acceptance Testing (UAT), developing and refining training materials, and leading or supporting internal training sessions. The role may also involve client scheduling and communication during project rollouts, gathering feedback to improve training, and serving as a resource for team members. Additionally, the coordinator will escalate client issues and feedback to appropriate internal teams.

Skills

Project Planning
User Acceptance Testing (UAT)
Training Material Development
Training Delivery
Client Scheduling
Client Communication
Organizational Skills
Collaboration
Technical Project Work
People-Focused Training
Process Implementation
Workflow Improvement

Catalist

Data services for progressive organizations

About Catalist

Catalist provides data and related services to progressive organizations, helping them connect with and influence the people they need to reach. Their main product is a comprehensive database that includes information on over 240 million voting-age individuals across the United States. This database is continuously updated and enhanced, allowing organizations to better understand their target audiences. What sets Catalist apart from competitors is its exclusive focus on progressive groups and its commitment to serving the community through a trust model. The goal of Catalist is to empower progressive organizations to effectively mobilize voters, advocate for issues, and build strong memberships.

None, NoneHeadquarters
2006Year Founded
$2MTotal Funding
PRE_SEEDCompany Stage
Data & Analytics, Social ImpactIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Medical and Dependent Care Flexible Spending Accounts (FSAs)
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Hybrid Work Options
Professional Development Budget
Student Loan Assistance

Risks

Scrutiny on data privacy practices may lead to regulatory challenges for Catalist.
Alternative data platforms could dilute Catalist's market share.
Political campaigns building in-house data teams may reduce demand for Catalist's services.

Differentiation

Catalist exclusively serves progressive organizations, creating a niche market advantage.
The company compiles and updates data on over 240 million voting-age individuals.
Catalist has nearly a decade of experience as a data utility for the progressive community.

Upsides

Growing demand for data-driven political strategies enhances Catalist's service relevance.
Advancements in data integration technologies improve the accuracy of Catalist's voter files.
Increased collaboration with progressive organizations boosts Catalist's influence and reach.

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