Client Services Analyst
RxSenseFull Time
Entry Level & New Grad
Candidates should have at least 2 years of experience in project coordination, training, client services, or operations. Experience with User Acceptance Testing (UAT) or system testing is preferred, and familiarity with scheduling, CRM, or training tools is a plus. Proficiency in Microsoft Office (Outlook, Word, Excel, Teams, etc.) is required, along with excellent written and verbal communication, strong presentation abilities, and strong interpersonal skills. The role also requires high organization, attention to detail, good judgment, flexibility, patience, discretion, and the ability to multitask effectively in a fast-paced environment. Candidates must also be able to obtain and maintain criminal record clearance.
The Project & Training Coordinator will support the implementation of new processes and tools within the Client Services team. This includes participating in project planning, conducting User Acceptance Testing (UAT), developing and refining training materials, and leading or supporting internal training sessions. The role may also involve client scheduling and communication during project rollouts, gathering feedback to improve training, and serving as a resource for team members. Additionally, the coordinator will escalate client issues and feedback to appropriate internal teams.
Data services for progressive organizations
Catalist provides data and related services to progressive organizations, helping them connect with and influence the people they need to reach. Their main product is a comprehensive database that includes information on over 240 million voting-age individuals across the United States. This database is continuously updated and enhanced, allowing organizations to better understand their target audiences. What sets Catalist apart from competitors is its exclusive focus on progressive groups and its commitment to serving the community through a trust model. The goal of Catalist is to empower progressive organizations to effectively mobilize voters, advocate for issues, and build strong memberships.