Sr. Sustaining Electrical Engineer
Serve Robotics$140,000 - $170,000/year
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Supply Chain & Logistics, Robotics & AutomationIndustries
Requirements
Candidates should possess an Associates degree or equivalent experience in business, sales, supply chain, maintenance, manufacturing, or a related field, and a minimum of 2 years’ experience in inside sales, customer service, or order management, ideally in automation, robotics, or industrial technology. Proficiency with ERP software (SAP), PLM Software (Teamcenter), CRM Software, and Microsoft Office Suite, including strong Excel skills, is required. Knowledge of spare parts, inventory management, or supply chain processes is a plus.
Responsibilities
The Spare Parts Coordinator will assist in managing the sales pipeline for spare parts and components, accurately process and manage customer orders, provide regular status updates to customers, collaborate with inventory, logistics, and service teams to ensure parts availability, submit requests to update customer records in the CRM, run reports in SAP, analyze data to send weekly emails to customers with open order status updates, manage the Return Material Authorize (RMA) request for materials and parts returned, identify and escalate delivery delays, contribute to continuous improvement initiatives, and manage customer documentation and budget adjustments.
Skills
Customer Service
Order Processing
CRM (Customer Relationship Management)
SAP
Data Analysis
Inventory Management
Logistics Coordination
Communication Skills
Attention to Detail
Symbotic
Develops robotics and software for supply chains
About Symbotic
Symbotic develops robotics and software aimed at improving supply chain operations. Their products include both hardware and software that work together to automate various processes within warehouses and distribution centers. This automation helps manufacturers, distributors, and retailers streamline their operations, making them faster and more efficient. Unlike many competitors, Symbotic focuses on creating a comprehensive solution that integrates seamlessly into existing supply chains, providing not just the technology but also ongoing support and maintenance. The goal of Symbotic is to enhance the profitability of their clients by optimizing supply chain performance through advanced automation.
Wilmington, DelawareHeadquarters
2007Year Founded
$607.5MTotal Funding
IPOCompany Stage
Robotics & Automation, Industrial & Manufacturing, Enterprise SoftwareIndustries
1,001-5,000Employees