Program Manager at Zeta

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, BankingIndustries

Requirements

Proven experience as a Delivery Manager or in a similar role (e.g., Project Manager, Scrum Master) within an IT or technical environment
Experience managing cross-functional teams and delivering complex projects
Strong understanding of project management methodologies (Agile, Scrum, Waterfall, etc.)
Experience with project management tools (e.g., Jira, Trello, MS Project, etc.)
Strong leadership and team management skills
Excellent communication and interpersonal skills
Problem-solving and critical-thinking abilities
Ability to manage multiple priorities in a fast-paced environment
Client-focused with an ability to manage stakeholder expectations

Responsibilities

Lead and manage the end-to-end delivery of projects, ensuring they are completed within scope, time, and budget constraints
Coordinate with cross-functional teams (technical, business, operations, etc.) to ensure smooth project execution
Monitor and report on project progress, risks, and issues, ensuring proactive risk mitigation
Engage and manage relationships with key stakeholders, including clients, senior management, and team members
Communicate project status, timelines, and risks to stakeholders clearly and effectively
Ensure customer satisfaction by ensuring that all expectations and requirements are met
Manage and motivate project teams, ensuring they have the necessary resources and support to succeed
Foster a collaborative and productive team environment
Provide guidance and coaching to team members to enhance performance and career development
Monitor and manage project budgets, ensuring effective resource allocation and cost control
Ensure that the appropriate resources (people, tools, and technology) are available to deliver the project successfully
Drive continuous improvement of project management processes, tools, and methodologies
Implement best practices in project delivery and share lessons learned from past projects
Facilitate retrospectives and feedback loops to improve team performance and delivery outcomes
Ensure that all deliverables meet quality standards and client expectations
Collaborate with quality assurance (QA) teams to incorporate testing and validation into the project delivery lifecycle

Skills

Key technologies and capabilities for this role

Project ManagementStakeholder ManagementRisk MitigationCross-Functional CoordinationBudget ManagementDelivery Management

Questions & Answers

Common questions about this position

What is the employment type for this Program Manager role?

This is a full-time position.

Is this Program Manager role remote or does it require office presence?

This information is not specified in the job description.

What key skills are required for the Program Manager position?

The role requires strong leadership skills, exceptional problem-solving abilities, and the ability to manage complex, multi-disciplinary projects.

What is the company culture like at Zeta?

Zeta emphasizes a collaborative and productive team environment, with over 1700+ employees where more than 70% are in R&D roles across global locations.

What makes a strong candidate for this Program Manager role?

A strong candidate will have experience leading end-to-end project delivery, managing cross-functional teams and stakeholders, and driving process improvements while ensuring projects stay on time and budget.

Zeta

Cloud-native payment card processing platform

About Zeta

Zeta provides a platform for payment card processing that is designed for banks, financial institutions, and fintech companies. Their main product, the Omni Stack, allows clients to easily create and manage digital credit, debit, and prepaid card programs. This platform works by integrating with existing systems through APIs, which helps streamline the payment processing experience. Zeta stands out from its competitors by focusing on cloud-native solutions and ensuring compliance with important regulations, which helps build trust with their clients. The company's goal is to make payments seamless and less noticeable in everyday transactions, moving towards a future where payments are 'invisible'.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$369.6MTotal Funding

LATE_VCCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Risks

Competition from fintech startups may erode Zeta's market share.

Data privacy concerns could arise as Zeta expands globally.

Dependence on key partnerships like Sparrow poses risks if disrupted.

Differentiation

Zeta's Tachyon platform powers Sparrow's top-rated credit card for underserved markets.

Zeta's Omni Stack enables rapid launch of digital card programs for financial institutions.

Zeta is recognized for compliance with ISO IEC 27001, PCI DSS 4.0, and SOC 2 Type 2.

Upsides

Zeta's partnership with Sparrow opens new revenue streams in underserved markets.

Zeta's technology receives high ratings, enhancing brand reputation and customer trust.

Recognition by Celent boosts Zeta's market positioning for US banks and credit unions.

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