[Remote] Salesforce Scrum Master at NeuraFlash

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Consulting, AIIndustries

Requirements

5+ years project management experience with packaged software or custom development implementation on the Salesforce Platform
Experience working in a professional services/consulting environment
Experience applying Agile approaches to project management
Experience with salesforce.com serving as project manager or scrum leader
Experience with estimation/sizing and SOW/Change Order contracting
PMP or Scrum Master certification preferred
Salesforce or AI delivery/solution experience

Responsibilities

Monitor and manage project financials, scope, and schedule to ensure project stays on track for assigned client projects
Drive implementations of high-quality AI and digital service solutions
Act as primary day-to-day point of contact for the client and the operational aspects of the project, including a focus on building strong customer relationships
Facilitate or co-lead with customer project manager regular status meetings with project team, sponsors, and all stakeholders
Assist consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions
Plan, initiate & manage Business-to-Business (B2B) Customer Relationship Management (CRM) systems and Artificial Intelligence (AI) software projects
Coordinate IT project teams to ensure that client business requirements are effectively incorporated into design specifications, multi-platform integrations and data transfers
Assess business implications for each project stage
Execute role of Agile Scrum Master and guide the software development lifecycle (SDLC) process for systems and product delivery
Bring a high level of energy and enthusiasm to NeuraFlash every day

Skills

Key technologies and capabilities for this role

ScrumSalesforceForce.comAgileProject ManagementRequirements AnalysisCloud SolutionsAgentforce

Questions & Answers

Common questions about this position

What is the salary or compensation for the Salesforce Scrum Master role?

This information is not specified in the job description.

Is this Salesforce Scrum Master position remote or does it require office work?

This information is not specified in the job description.

What skills and experience are required for the Scrum Master role?

The role requires experience working with small and large customers, comfort with a rapid pace of change, confidence with VP and Director-level stakeholders, a strong analytical and consultative mindset, and thriving under tight deadlines. Salesforce and Force.com platform experience is also needed for managing projects and implementing cloud-based solutions.

What is the company culture like at NeuraFlash?

NeuraFlash fosters a collaborative environment with trailblazing experts passionate about pushing boundaries in AI and Salesforce technologies like Agentforce, focusing on innovation, customer outcomes, and working with cutting-edge tech.

What makes a strong candidate for this Scrum Master position?

A strong candidate has experience with enterprise customers, handles rapid change and tight deadlines well, is confident with senior stakeholders, and brings a strong analytical and consultative approach, along with Salesforce expertise.

NeuraFlash

AI-powered CRM solutions for businesses

About NeuraFlash

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.

Boston, MassachusettsHeadquarters

2016Year Founded

$2.2MTotal Funding

DEBT_PPCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.

Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.

Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.

Differentiation

NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.

The company offers tailored solutions, partnering with major firms like Macy's for implementation.

NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.

Upsides

Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.

Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.

The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.

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