[Remote] Senior IT Project Manager at Flock Safety

Candidates must possess 6+ years of experience managing IT projects, with at least 3 years in a senior or lead role. Proven experience leading cross-functional IT implementation, optimization, and/or integration projects on SaaS/cloud-based business systems such as Salesforce, CPQ, Billing, NetSuite, or DocuSign is required. A strong background in managing the full IT project lifecycle, including requirements gathering, build/configuration, testing, training, deployment, and post-go-live support, is essential. Demonstrated ability to own project scope, workplans, stakeholder communications, and governance deliverables, along with experience documenting business requirements, functional design specifications, and end-user training materials, is necessary. Strong facilitation skills for process mapping, gap analysis, and business case development, as well as excellent stakeholder management skills with a proven ability to build collaborative relationships across various departments, are required. Exceptional written and verbal communication skills, experience with risk/issue management and mitigation planning, knowledge of procurement processes, and experience working in a fast-paced, high-growth startup environment are also necessary. Direct experience with Lead-to-Order processes, including quoting, contract management, billing, and revenue operations, is preferred, as is familiarity with SaaS business models, recurring revenue processes, Agile methodologies, and hybrid PMO practices.