[Remote] Professional Services Senior Project Manager at Smarsh

United Kingdom

Smarsh Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Technology, Compliance Software, Risk ManagementIndustries

Requirements

Candidates must possess a minimum of 7 years of project management experience in a customer-facing role and hold a college degree or equivalent combination of education and experience. Outstanding analytical and complex problem-solving skills, the ability to work under pressure, and excellent client-facing and internal communication skills are essential. Strong written and verbal communication, as well as outstanding organizational skills with attention to detail and multitasking abilities, are required. Experienced proficiency in MS Office tools (Word, Excel, and PowerPoint) is also necessary.

Responsibilities

The Professional Services Senior Project Manager will lead projects of varying sizes, executing all phases of Smarsh consulting engagements, including project development, planning, requirements gathering, architecture design/review, integration, establishing success criteria, implementation, documentation, and training. They will drive project execution for on-time and within-budget delivery, coordinate internal functions and external third-party resources, and interact frequently with Smarsh teams, partners, and customers. Responsibilities include determining required resources, collaborating with people managers to assign tasks, updating documentation, and communicating project status internally and externally. The role also involves contributing to the pre-sales process by developing SOWs for medium-term projects, managing enterprise projects with supervision and data migration, and handling single tenant archives with minimal supervision.

Skills

Project Management
Requirements Gathering
Architecture Design
Integration
Implementation
Configuration
Documentation
Training
Resource Management
Client Communication
Risk Management
Compliance

Smarsh

Archiving and compliance solutions provider

About Smarsh

Smarsh provides archiving and compliance solutions specifically designed for financial services, government agencies, and other regulated industries. Their main product is a cloud-based archive that allows organizations to securely store, search, and manage their communications data, including emails, text messages, and social media interactions. This system helps businesses meet complex security, data privacy, and regulatory requirements. Smarsh differentiates itself from competitors by offering a scalable Software-as-a-Service (SaaS) model that caters to both large enterprises and smaller organizations, ensuring that clients can adapt to evolving regulations. Their goal is to help organizations efficiently manage their communication data, identify risks, and maintain compliance, particularly through tools like Connected Capture for Microsoft Teams, which supports remote workforces.

Portland, OregonHeadquarters
2001Year Founded
$42.4MTotal Funding
BUYOUTCompany Stage
Enterprise Software, Cybersecurity, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Hybrid Work Options
Stock Options
401(k) Company Match
Employee Assistance Programme
Wellness Program
Adoption Assistance
Group Income Protection
Group Life Assurance
Maternity Leave
Paternity Leave
Workplace Pension Scheme
Monthly Wellness Allowance
Company Bonus

Risks

Integration with OpenAI's API may pose compliance and security challenges.
EU's AI Act requires significant adjustments to Smarsh's AI systems.
Expansion into Latin America may expose Smarsh to regional instability.

Differentiation

Smarsh offers cloud-native, context-aware archiving solutions for regulated industries.
The company integrates with popular tools like Microsoft Teams for seamless compliance.
Smarsh serves 9 of the top 10 banks, showcasing its industry trust.

Upsides

Smarsh's global expansion includes a new office in Costa Rica for enhanced support.
Integration with OpenAI's ChatGPT API enhances Smarsh's AI compliance capabilities.
Partnership with Verizon simplifies mobile compliance procurement for Verizon's clients.

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