[Remote] Project Manager, Professional Services at LaunchDarkly

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Finance & Insurance, Pharmaceuticals & Life Science, Entertainment, SoftwareIndustries

Requirements

Candidates should have 7+ years of experience in SaaS companies, technology consulting firms, or similar product organizations, with a proven track record of managing large-scale projects and programs. A minimum of 5 years in Professional Services, Technical Consulting, GTM, or Success in customer-facing roles is required, along with proficiency in Project Management and Professional Services Automation tools. Experience leading teams through the full software development lifecycle in an enterprise environment, including projects focused on development process transformation and full project lifecycle management from scoping to production, is essential. Applicants must be adept at learning and synthesizing information, managing multiple projects simultaneously with strong focus, and possess a self-starter attitude with a passion for customer success.

Responsibilities

The Project Manager will lead Professional Services engagements to optimize client software delivery processes and align strategies with industry best practices. This role involves designing and guiding project planning and delivery for multiple implementation engagements, developing and maintaining project plans, timelines, and budgets, and facilitating project meetings to ensure timely completion of action items. Responsibilities also include managing timelines, deliverables, risks, and overall project health, collaborating with leadership to improve project management processes and tools, and fostering strong technical partnerships with customers. The Project Manager will assist in breaking down work into manageable tasks, estimating effort, and identifying and resolving technical obstacles to ensure value realization for clients.

Skills

Project Management

Software Development

Technical Expertise

Project Planning

Timeline Management

Budget Management

Risk Management

Communication

Stakeholder Management

Agile Methodologies

Release Management

LaunchDarkly

Feature management platform for software developers

About LaunchDarkly

LaunchDarkly provides a platform for developers to manage and automate software features. Its main product is a feature management platform that allows developers to control software features, enabling safe code shipping, self-serve experimentation, personalized user experiences, and improved reliability of applications. This platform allows developers to revert feature behaviors without code changes, enhancing productivity. LaunchDarkly operates on a subscription model, charging clients for access to its services. The platform helps clients innovate quickly, automate software releases, reduce delivery costs, and maximize the impact of software features. The goal is to improve software development processes for a diverse range of clients in the DevOps market.

Oakland, CaliforniaHeadquarters

2014Year Founded

$321.3MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Flexible work environment - Making an inclusive space for everyone means recognizing we all have our own individual working styles and needs.

Health and wellness - LaunchDarkly offers full coverage with health, dental, and vision plans for you and your dependents.

Salary and options - We're all in this together. LaunchDarkly offers competitive pay, equity, and the option to participate in a 401(k) program.

Learn and grow - We love to see our own continue to grow their skill sets—whether that's taking a class or attending a conference.

Risks

Competition from Harness, acquiring Split.io, threatens LaunchDarkly's market share.

Guardian Edition's complexity may confuse customers and complicate sales.

Expansion into the EU region may increase operational costs and regulatory scrutiny.

Differentiation

LaunchDarkly offers advanced feature flagging and experimentation capabilities for progressive delivery.

The platform supports EU data residency, enhancing compliance for European clients.

LaunchDarkly integrates feature management with CI/CD pipelines for seamless software delivery.

Upsides

LaunchDarkly's Galaxy Product Release enhances personalized user experiences and feature optimization.

The appointment of Claire Vo as CPO is expected to drive platform innovation.

Recognition as a Strong Performer by Forrester boosts LaunchDarkly's market credibility.

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