Professional Services Engineer - East

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Software as a Service (SaaS)Industries

Requirements

Candidates should possess a Bachelor's degree in Computer Science, Engineering, or a related field, and have at least 3 years of experience in software engineering or a related technical role. Strong analytical and problem-solving skills are required, along with experience working with APIs and automation tools. Familiarity with workflow automation concepts and experience with customer-facing technical roles are preferred.

Responsibilities

The Professional Services Engineer will guide customers through scoping and designing automation Stories, build and deploy these solutions within the customer tenant, analyze customer tools and processes to develop automation roadmaps, identify suitable automation workflows, work with Project Managers and Engagement Managers to verify project plans, demonstrate Stories to customers, design and develop Stories using customer APIs, partner with customers to ensure Stories meet requirements, review and suggest optimizations, and deliver documented, production-ready Stories to customers.

Skills

Workflow Automation

API Integration

Customer Solutions Design

Solution Deployment

Technical Consultation

Project Collaboration

Tines

Automates workflows to enhance productivity

About Tines

Tines offers a platform that helps businesses automate their workflows to improve productivity. The platform allows users to streamline routine tasks, reducing repetitive work, unnecessary notifications, and information silos. It is designed to be user-friendly and can easily fit into existing business processes. Tines supports various functions such as employee lifecycle management, software development lifecycle management, ticket management, and incident alerts, among others. Unlike many competitors, Tines focuses on providing a comprehensive solution that integrates multiple aspects of business operations into one platform. The goal of Tines is to save time and enhance efficiency for teams across different industries by automating their workflows.

Dublin, IrelandHeadquarters

2018Year Founded

$142.1MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Company Equity

Risks

Emerging no-code platforms could threaten Tines' market share with innovative solutions.

Rapid AI integration may outpace Tines' development, risking competitive edge loss.

Economic uncertainties may reduce client spending on automation tools, impacting revenue.

Differentiation

Tines offers a no-code platform for automating security workflows, enhancing team productivity.

The platform integrates with various business processes, reducing duplicate efforts and information silos.

Tines' subscription model allows flexible pricing based on team size and business needs.

Upsides

Tines secured $50M to enhance AI integration and expand market reach in 2023.

Partnership with Criminal IP boosts platform capabilities with advanced threat intelligence.

Growing demand for no-code platforms empowers non-technical teams to automate workflows.

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