Professional Services Engineer at Altera

Tokyo, Japan

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AnalyticsIndustries

Requirements

4+ years of experience in a customer-facing role, such as consulting or technical support
Strong knowledge of Cloud resources and platforms, such as AWS, Azure, Google, and VMware
Proficient in Windows Server and Linux
Knowledge of data & analytic technologies and software architecture
Superior problem-solving, organizational, decision-making, written, oral, and interpersonal skills
Exceptional ability to listen, assess, and document information from clients
Experience with troubleshooting techniques for parsing and dissecting log files
Prior experience with traditional RDBMS databases, NoSQL databases, and Hadoop
Experience with procedural languages, including Unix scripting, Java, C++, Python
Experience with System Security, including Networking, LDAP and Active Directory

Responsibilities

Support and architect enterprise-scale solutions utilizing emerging platforms and technologies
Design, guide, and implement the optimal state for data and analytical architectures for customer scenarios, including Cloud and server sizing support, strategies for achieving high availability, resiliency, and disaster recovery
Provide recommended best practices on architecture, deployment, and tech stack integration
Work proactively with Technical Consultants, Analytics Consultants, and Resident Consultants to strategize on projects, cross-training, and knowledge transfer
Engage with Alteryx customers as a knowledgeable Consultant, providing advice and support
Travel requirements up to 30%

Skills

Key technologies and capabilities for this role

AWSAzureGoogle CloudVMwareWindows ServerLinuxRDBMSNoSQLHadoopPythonJavaC++Unix scriptingNetworkingLDAPActive Directory

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for this role?

This information is not specified in the job description.

What skills are required for the Professional Services Engineer role?

Required skills include 4+ years in a customer-facing role, strong knowledge of cloud platforms like AWS, Azure, Google, and VMware, proficiency in Windows Server and Linux, knowledge of data & analytic technologies, database experience with RDBMS, NoSQL, and Hadoop, scripting in Unix, Java, C++, Python, and superior communication and problem-solving skills.

Does this role involve travel?

Yes, there are travel requirements up to 30%.

What experience makes a strong candidate for this position?

Candidates with 4+ years in customer-facing roles like consulting or technical support, expertise in cloud platforms, operating systems, databases, scripting, and strong communication and troubleshooting skills will stand out.

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees