[Remote] Technology Consultant at ServiceNow

Chicago, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, AIIndustries

Requirements

Candidates should have experience implementing enterprise software, particularly in the front office, and experience in leveraging or critically thinking about how to integrate AI into work processes. The ability to travel up to 50% and success driving complex issues through analysis and resolution are also required, along with experience working collaboratively.

Responsibilities

The Senior Technical Consultant will configure the Logik application based on leading practices to achieve customer outcomes, acting as the functional and technical expert in customer engagements. This role involves participating in workshops to assess current processes and establish future-state processes, designing and delivering Logik solutions with a technical architecture designed for long-term success, and providing oversight and unit testing of code developed by partner or customer employees. Additionally, the consultant will advise customers on leveraging Logik Application capabilities to improve their business processes and provide feedback to product development.

Skills

Logik Application Configuration

Customer Workshops

Technical Architecture

Unit Testing

AI Integration

Workflow Automation

Problem-Solving

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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