Sr. Technical Product Manager
H1Salary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Market Intelligence, AI-Driven Software, Enterprise SoftwareIndustries
Position Overview
- Location Type: Remote
- Job Type: [Not specified]
- Salary: [Not specified]
AlphaSense is a leading provider of AI-driven market intelligence, helping companies make better decisions. The Product Specialist role bridges sales, customer success, and technical support, focusing on building relationships with clients and driving platform adoption. This role involves deep technical knowledge, client engagement, and contributing to product development based on market insights.
About the Role
The Product Specialist role at AlphaSense lives at the intersection of sales, customer success, and technical support. Product Specialists are tasked with building relationships with prospective clients by providing support and deep technical knowledge to demonstrate the value of AlphaSense while helping to drive adoption. Due to the extensive exposure that Product Specialists have with clients, they’re also in a prime location to partner with our sales and product teams in determining future product developments that will resonate with the market.
Reports To
- Director of Customer Success
What You’ll Do
- Client Engagement:
- Partner with some of the world’s largest and most influential corporations.
- Shape strategic initiatives and drive impactful platform adoption.
- Lead high-stakes client interactions, including on-site visits and training sessions.
- Become a trusted advisor, understanding client workflows and proactively addressing their needs.
- Customer Health:
- Partner closely with account management.
- Engage with users, provide tailored training, and optimize workflows.
- Deliver ongoing product consultations to enhance client success and retention.
- Growth Initiatives:
- Support sales efforts by leading product demos and assisting in pitches.
- Run trial training calls to showcase the platform’s value.
- Market Insights & Advisory:
- Identify key market trends and insights across industries.
- Curate timely and relevant content to enhance client engagement.
Company Information
- Company: AlphaSense
- Founded: 2011
- Headquarters: New York City
- Employees: Over 2,000 globally
- Offices: U.S., U.K., Finland, India, Singapore, Canada, and Ireland
- Clients: Over 4,000 enterprise customers, including a majority of the S&P 500
- Recent Development: Acquired Tegus in 2024, expanding market intelligence capabilities.
Requirements
- [Not specified]
Application Instructions
- [Not specified]
Skills
Technical Support
Client Engagement
Relationship Building
Product Demonstration
Market Insights
Customer Success
Training
Partnership Development
AlphaSense
AI-driven financial research platform
About AlphaSense
AlphaSense provides a financial research platform that uses artificial intelligence to help clients gain insights into various companies, industries, and market trends. Users can search through a vast library of over 300 million documents, which includes both external and proprietary content. The AI technology streamlines the research process by automating repetitive tasks, allowing clients to concentrate on analyzing the information instead. Additionally, AlphaSense monitors real-time data to highlight important insights, helping clients stay ahead in a rapidly changing market. Unlike its competitors, AlphaSense is particularly focused on data security, implementing advanced measures like the zero trust security model and secure data encryption. The goal of AlphaSense is to empower clients in making informed decisions, whether they are launching new products or providing strategic insights to executives.
New York City, New YorkHeadquarters
2011Year Founded
$1,248.2MTotal Funding
LATE_VCCompany Stage
Cybersecurity, AI & Machine Learning, Financial ServicesIndustries
1,001-5,000Employees