Expert Legal Counsel - Product

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Communications, Telecommunications, BiotechnologyIndustries

Requirements

Candidates must be admitted to at least one state bar in the US or be a UK-qualified solicitor or barrister, with over 7 years of post-qualification experience. Significant in-house legal experience with fast-paced tech, telecom, SaaS, or cloud communications companies is required, along with proven ability to manage complex, high-pressure transactions, particularly with MNOs and carrier partners. A strong understanding of the global telecoms regulatory landscape, consumer regulatory matters, antitrust, and Intellectual Property is essential. General knowledge of data privacy laws, including GDPR, and experience integrating compliance into commercial work are also necessary. Exceptional attention to detail, strong verbal/written communication, diplomacy, proactive self-motivation, multitasking, stakeholder management, high integrity, ethical standards, business acumen, problem-solving, and project management skills are expected.

Responsibilities

The Expert Legal Counsel will provide specialist legal advice to various teams, including developers, product managers, and marketing, relating to product development from identification to implementation. They will develop and support customer-friendly, compliant, and risk-appropriate contract templates for products and solutions, incorporating supplier flow-down terms. This role involves serving as the Legal Department's subject matter expert for Vonage products, collaborating with product and legal/compliance teams for end-to-end support, and providing legal guidance on risk mitigation and disputes related to fraudulent or deceptive traffic. The counsel will negotiate with major MNOs and MVNOs, work with international counterparties, and collaborate with internal teams to mitigate business risks and develop practical solutions for managing suppliers, carrier partners, and aggregators. Additionally, they will enhance and standardize contract templates, processes, and procedures for a global framework to enable effective end-to-end management of suppliers, aggregators, and carrier partners.

Skills

Legal Counsel

Product Development

Contract Negotiation

Regulatory Compliance

Intellectual Property

Antitrust Law

Telecommunications Law

Risk Mitigation

Supplier Agreements

International Law

Vonage

Cloud-based communication services for businesses

About Vonage

Vonage provides cloud-based communication services to businesses of all sizes, from small startups to large enterprises. Its main offering is the Communications Platform as a Service (CPaaS), which allows companies to integrate voice, messaging, video, and data capabilities directly into their applications and processes. This integration helps businesses enhance customer engagement and streamline internal communications. Additionally, Vonage offers Unified Communications as a Service (UCaaS), which combines various communication tools into one platform, and Contact Center as a Service (CCaaS), which focuses on advanced customer service solutions. Unlike many competitors, Vonage operates on a subscription-based model, supplemented by usage-based fees, ensuring a steady income while allowing flexibility for clients. The goal of Vonage is to modernize communication infrastructure for businesses across various industries, improving their operational efficiency and customer service.

Holmdel Township, New JerseyHeadquarters

2001Year Founded

$361.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Hybrid Work Options

Risks

Leadership changes may disrupt strategic continuity at Vonage.

Regulatory pressures in India could challenge the Airtel partnership.

Adoption hurdles may slow the transition from SMS to Rich Communications Services.

Differentiation

Vonage offers a flexible portfolio of cloud-based communication applications and APIs.

The company provides CPaaS, UCaaS, and CCaaS solutions for diverse business needs.

Vonage's subscription and usage-based revenue model ensures financial stability and growth.

Upsides

Increased demand for integrated communication solutions boosts CPaaS and UCaaS markets.

Partnership with Airtel Business opens opportunities in the growing Indian market.

Collaboration with SAP enhances Vonage's competitive edge in AI-driven solutions.

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