[Remote] Product Manager, New Hiring Experiences at Thumbtack

United States

Thumbtack Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Home Services, Biotechnology, MarketplaceIndustries

Requirements

Candidates should have 3-5 years of product management or equivalent experience building web/mobile products in a fast-paced environment. Strong product sense and deep empathy for small-business professionals (B2B) are required, with experience building for two-sided marketplaces strongly preferred. The role also requires the ability to navigate ambiguity, adapt quickly, analytical skills, comfort working with metrics and data, excellent collaboration and communication skills, and AI fluency and literacy.

Responsibilities

The Product Manager will shape and deliver innovative products and workflows for professionals on the platform, taking ownership of high-impact initiatives from concept to launch. Responsibilities include partnering with cross-functional teams to ideate, prioritize, and deliver solutions, defining and analyzing key metrics, conducting user research and experiments, coordinating project alignment, managing end-to-end execution, and pioneering the use of AI/ML in products and ways of working.

Skills

Product Management
User Research
Data Analysis
Metrics Definition
Cross-functional Collaboration
Agile Methodologies
Product Strategy
Marketplace Dynamics

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$680.3MTotal Funding
DEBTCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Paid Holidays
Phone/Internet Stipend
Mental Health Support

Risks

Increased competition from OfferUp could dilute Thumbtack's market share.
Dependency on RentRedi partnership may risk customer acquisition dynamics.
Reliance on external funding could be risky if market conditions change.

Differentiation

Thumbtack connects users with 300,000 local service businesses across the U.S.
The platform offers personalized guidance and cost estimates for various home services.
Thumbtack charges professionals for leads, ensuring a straightforward revenue model.

Upsides

Partnership with OfferUp expands market reach and customer base.
$75 million financing boosts technology investment and service expansion.
Experienced leaders enhance legal and user research capabilities, improving trust and experience.

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