Product Director, AI-Powered Healthcare Payments

Machinify

Employment Type: Full-Time Location Type: Remote Salary: [Salary information not provided]

Position Overview

Machinify is the leading provider of AI-powered software products that transform healthcare claims and payment operations. Each year, the healthcare industry generates over $200B in claims mispayments, creating incredible waste, friction and frustration for all participants: patients, providers, and especially payers. Machinify’s revolutionary AI-platform has enabled the company to develop and deploy, at light speed, industry-specific products that increase the speed and accuracy of claims processing by orders of magnitude.

Machinify is seeking a visionary and hands-on Product Director to help us leverage the latest advances in AI—including generative AI and AI agents—to build the next generation of healthcare payment automation products. This is a unique opportunity to shape the future of healthcare operations by building solutions that combine deep technical expertise, customer empathy, and a passion for transforming complex workflows.

Responsibilities

• Define Product Vision and Requirements: Lead the definition of product requirements for Machinify’s Payments solutions, ensuring they align with both customer needs and the capabilities of our AI platform.
• Develop a Deep Understanding of Customers: Gather and analyze customer needs, policies, and processes. Translate these insights into clear, actionable requirements for Data Science and Engineering teams.
• Analyze Data and Drive Business Value: Utilize Data Science and understand the drivers of business value for our customers. Challenge the status quo and propose new, AI-driven processes to deliver that value.
• Hands-On with AI & Technology: Develop a deep understanding of the Machinify platform and products, and estimate the technical complexity of implementation. Apply hands-on experience with generative AI or intelligent agents to prototype and validate new approaches to automation.
• Cross-Functional Alignment: Build strong partnerships and facilitate collaboration across Product, Engineering, Data Science, and Design teams. Lead refinement discussions to drive out needed functional requirement details.
• Stakeholder Management: Drive cross-functional alignment among stakeholders, ensuring everyone is working towards shared goals and that feedback loops are fast and effective.
• Product Roadmap Execution: Ensure the execution of our product roadmap, setting key delivery milestones and overseeing the seamless delivery of product requirements.
• Client Service Mindset: Bring experience from consulting or client service environments, with the ability to build trust, understand client needs, and deliver measurable value in partnership with customers.
• Curiosity & Critical Thinking: Bring a high level of curiosity and the ability to ask probing questions, always seeking to learn and improve.

Requirements

• Product Leadership: Deep experience as a Product Director or Senior Product Manager in a high-tech organization, with a strong track record of facilitating the delivery of enterprise-level roadmaps.
• Technical Fluency: Extensive background in software product delivery, either as a product manager or a software engineer. Ability to understand engineering concepts and communicate effectively with technical teams.
• Data Science Knowledge: Working knowledge of Data Science and Machine Learning techniques to be credible and able to work with data scientists and practitioners.
• Hands-On AI Experience: Direct, practical experience using generative AI or AI agents to transform or automate business processes is a plus.
• Client Service Orientation: Experience in consulting or client service environments, with demonstrated ability to build positive relationships based on trust and value delivered.
• Initiative & Ownership: Take the initiative and own projects from start to finish, driving outcomes and continuous improvement.
• Stakeholder Management and Relationship Building: [Details not provided]

Company Information

Machinify is the leading provider of AI-powered software products that transform healthcare claims and payment operations. Each year, the healthcare industry generates over $200B in claims mispayments, creating incredible waste, friction and frustration for all participants: patients, providers, and especially payers. Machinify’s revolutionary AI-platform has enabled the company to develop and deploy, at light speed, industry-specific products that increase the speed and accuracy of claims processing by orders of magnitude.

Application Instructions

[Application instructions not provided]