Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Market Research, Customer Experience, SaaSIndustries

Position Overview

  • Location Type: Hybrid (Barcelona)
  • Employment Type: Full-time
  • Salary: Not provided
  • UserTesting, a leader in experience research and insights, is seeking a Product Manager to join their team in Barcelona. The role focuses on product execution within a key area of the platform, collaborating across design, engineering, data, marketing, and support. The goal is to bring clarity, drive momentum, and ensure customer resonance. UserTesting, merged with UserZoom, serves over 3,400 customers in 50 countries, including 75 of the Fortune 100. This is an opportunity to be part of a passionate team focused on transforming how companies learn from and understand their customers.

Requirements

  • Experience as a Product Manager in an agile SaaS environment.
  • Understanding of user-centered design principles.
  • Ability to translate business needs into clear user stories and acceptance criteria.
  • Strong collaboration and communication skills.
  • Data-driven decision making.

Responsibilities

  • Champion the voice of the customer throughout the product lifecycle.
  • Lead cross-functional collaboration with design, engineering, and other teams.
  • Own and manage the product backlog, prioritizing and defining work.
  • Define and track key metrics to measure product success.
  • Translate user insight and data into actionable decisions.
  • Participate in agile ceremonies (sprint planning, standups, retrospectives).
  • Help shape product strategy.

Team Information

  • Globally distributed product team with colleagues in Vancouver, Edinburgh, London, Barcelona, and Paris.
  • Remote working is fully supported.
  • Collaborative, kind, and user-focused culture.

Company Information

  • UserTesting is a leader in experience research and insights.
  • Merged with UserZoom.
  • Serves over 3,400 customers in 50 countries, including 75 of the Fortune 100.

Skills

Agile SaaS environment
User-centered design principles
User stories
Acceptance criteria
Collaboration
Communication
Data-driven decision making
Product backlog management
Metrics tracking
Agile ceremonies
Product strategy

UserTesting

Provides customer insights for digital products

About UserTesting

UserTesting provides organizations with valuable customer insights to improve the development and delivery of digital products and experiences. Their platform allows clients to quickly gather feedback from a diverse audience, which helps in understanding user needs and preferences. This feedback can be obtained early in the product development cycle, reducing uncertainty and enhancing the relevance of the data collected. UserTesting differentiates itself by offering the most comprehensive experience research solution in the market, catering to a wide range of clients from small businesses to large enterprises. The company operates on a subscription-based model, generating revenue through recurring fees for access to its platform and services.

San Francisco, CaliforniaHeadquarters
2007Year Founded
$147.6MTotal Funding
IPOCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees

Risks

Increased competition from AI-driven platforms threatens UserTesting's market share.
Privacy regulations like GDPR may limit UserTesting's data collection capabilities.
Economic downturns could reduce client spending on user research services.

Differentiation

UserTesting offers a comprehensive on-demand human insights platform for customer-centric decisions.
The platform provides rapid, high-quality feedback from a diverse, global audience network.
UserTesting's extensive experience research solution minimizes guesswork in product development.

Upsides

UserTesting powers insights for 60% of the top 100 most valuable brands in 2024.
The company is expanding its global market presence with new executive appointments.
Growing demand for remote user testing solutions boosts UserTesting's market potential.

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