Technical Product Manager (User Experience Design), Remote

Position Overview

• Location Type: [Not specified]
• Job Type: Full Time
• Salary: [Not specified]

As a Technical Product Manager for User Experience Design, you will be a key member of the team responsible for designing technical, service, and content solutions to support Aledade’s various lines of business, with a focus on Medicare Advantage. You will work alongside business owners, data analysts, designers, and engineers to define project goals, solution scope, implementation approach, and rollout plans. You will serve as the interface between strategic business owners and development, ensuring Aledade creates a high-quality, scalable product.

Responsibilities

• Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities, and ideal end state, and be able to articulate and advocate for this perspective.
• Ongoing optimization of live user workflows and capabilities, including monitoring of key metrics and user feedback.
• Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution.
• Write detailed user stories for new features, capturing business rationale, requirements, and success criteria defined by measurable outcomes.
• Develop short- and long-term roadmaps that deliver maximum value with minimum risk, assuming ongoing iteration.

Requirements

• 5+ years of product management experience in technology, technology-enabled services industry, or a SaaS product.
• Experience using data and primary research to inform solution design and build internal business understanding.
• Experience with and understanding of the software development lifecycle and software development methodologies. Preferably experience with Agile / Scrum teams.
• Product development experience in the context of developing a healthcare technology product.

Preferred Knowledge, Skills and/or Abilities

• Proficient in user-centered design principles, design thinking, and design concepts.
• Proven experience in defining quantitative user engagement and satisfaction metrics.
• Demonstrated record of innovative thinking and delivering highly adopted applications.
• Skilled in developing and executing effective 'go-to-market' strategies.
• Excellent analytical and problem-solving skills, with the ability to translate user needs into actionable product requirements.
• Curious and eager to explore the use of AI in user-centered design.
• Knowledge of primary care physician operations and workflows.
• Knowledge of alternative payment models related to primary care such as Medicare Shared Savings Program ACOs and commercial insurance shared savings programs.

Who We Are

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. Founded in 2014, Aledade has become the largest network of independent primary care in the country, helping practices, health centers, and clinics deliver better care to their patients and thrive in value-based care. By creating value-based contracts across a wide variety of health plans, Aledade aims to flip the script on the traditional fee-for-service model. Their work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. Aledade offers a collaborative, inclusive, and remote-first culture.

What Does This Mean for You?

At Aledade, you will be part of a creative culture driven by a passion for tackling complex issues with respect, open-mindedness, and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs, and achievements to their work.