Product Manager at VideaHealth

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, DentistryIndustries

Requirements

2+ yrs experience as a Product Manager at a SaaS company
Experience working closely with developers in agile settings (ideally without heavy-handed process)
Hands-on experience directly engaging with end-users (not only business stakeholders)
Demonstrated success in onboarding and/or adoption strategies for daily-use products, including quantitative measurement to make decisions and determine success
Independent learner and owner who can self-start, self-direct, and deliver
Ability to set strategy independently while still collaborating effectively with leadership
Flexible, agile mindset; thrives in environments where priorities can shift as we learn and grow very quickly
Organized, resourceful, and an effective communicator across functions
Strong culture fit: adaptable, collaborative, and aligned with our fast-moving, mission-driven team
Boston-based and available to work a hybrid schedule in our HQ
Bonus
Experience building SaaS products for busy users with lower tech savviness (e.g., users in healthcare or other similar industries)
Background or exposure to clinical dental practice and/or dental technology
Experience designing successful self-onboarding/setup experiences for SaaS products

Responsibilities

Conduct hands-on research with users to deeply understand their needs, behaviors, and pain points - identify where people “get stuck” or have unmet expectations
Translate insights into actionable strategies that improve user onboarding, activation, and retention
Design and optimize onboarding experiences that empower users to quickly learn and embrace the product
Champion initiatives that help users form habits and stick with the product over time, ensuring success of our customer pilots and rollouts
Discover the right next steps to unlock weaker user segments and turn moderate users into champions
Take full ownership of goals and outcomes, setting and executing product strategy without intensive oversight
Proactively identify opportunities, prioritize initiatives, and balance short-term wins with long-term product vision
Partner with developers in an agile environment, leading prioritization and negotiation while allowing the team to fully own their day-to-day work
Collaborate with design, marketing, leadership, and the rest of the product team to align user needs with business goals and to help set cross-product strategy

Skills

User Research

User Insights

Onboarding Optimization

User Adoption

Customer Engagement

Product Strategy

Retention Strategies

Product-Market Fit

VideaHealth

AI solutions for dental diagnostic accuracy

About VideaHealth

VideaHealth focuses on improving dental care using artificial intelligence (AI) technology. The company provides tools that help dental service organizations (DSOs) and individual clinicians enhance their diagnostic accuracy and transparency in patient care. Their AI solutions integrate into existing dental practices, allowing professionals to make more precise diagnoses, which can lead to better treatment outcomes and increased patient satisfaction. VideaHealth differentiates itself by offering a subscription or licensing model for its services, ensuring a steady revenue stream while also providing demos to showcase their technology. The main goal of VideaHealth is to transform dental care by enhancing diagnostic capabilities and building trust between patients and their dental providers.

Boston, MassachusettsHeadquarters

2018Year Founded

$25.8MTotal Funding

SERIES_ACompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Fast paced and collaborative work culture in which you can gain experience, grow your technical skills and work on a wide variety of challenges over your time with us

A team led by a VP of Engineering who spent the first half of his career as an engineer who understands what engineers need to thrive and whose mission is for Videa to be the best team you'll ever join.

Competitive pay and equity.

Agile organization where being senior translates to being a mentor and role model for others. We lead by example.

Technical challenges on the leading edge of innovation where software and machine learning

Risks

Emerging dental AI startups threaten VideaHealth's market share.

Regulatory challenges may arise with new AI algorithm introductions.

Dependence on DSOs poses risks if they switch to competitors.

Differentiation

VideaHealth offers the only FDA-cleared dental AI pediatric algorithm on the market.

The company collaborates with DSOs to enhance diagnostic accuracy and transparency.

VideaHealth integrates AI solutions seamlessly into existing dental practices.

Upsides

Partnerships with DSOs like Heartland Dental expand VideaHealth's market reach.

The rise of personalized dental care aligns with VideaHealth's AI tool development.

Increasing 3D dental imaging adoption offers expansion opportunities for VideaHealth's AI capabilities.

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