[Remote] Sr. Product Manager, Onboarding at Kraken

United States

Apply Now

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

5+ years of product management experience, including 2+ years focused on onboarding, identity verification, compliance, or regulated workflows
Proven track record of owning strategy and delivering high-impact products in complex, regulated environments
Deep knowledge of KYC/AML and crypto regulations, with ability to translate requirements into scalable product solutions
Experience leading vendor evaluations, integrations, and performance management
Advanced data fluency: defining success metrics, prioritizing roadmap investments, and correlating improvements with business impact
Excellent stakeholder management and communication skills, including writing PRDs, strategy docs, and product vision narratives
Demonstrated ability to influence across functions and geographies to drive alignment and execution
Passion for Bitcoin and crypto

Responsibilities

Define and own the onboarding product strategy for Kraken’s Consumer, Business, and Institutional segments
Champion client-centric design, using feedback and research to refine experiences and deliver continuous improvement
Scale identity verification solutions that meet diverse regulatory and geographical requirements, balancing compliance with exceptional user experience
Reimagine KYC and verification as rewarding progress moments that celebrate clients unlocking new products like Futures, Margin, or Kraken Pro
Partner with Legal, Compliance, Fraud, and Regional Ops teams to anticipate regulatory changes and embed them into scalable processes
Lead vendor strategy: assess, integrate, and optimize ID verification vendors to drive efficiency and innovation
Leverage data at scale: define success metrics, analyze bottlenecks, and drive measurable improvements in activation and conversion rates
Influence senior stakeholders with product strategy narratives, business cases, and roadmap priorities
Foster cross-team alignment, ensuring onboarding solutions enable growth across marketing, compliance, and operations
Stay ahead of the curve by anticipating regulatory shifts and emerging technologies in crypto onboarding and KYC

Skills

Kraken

Cryptocurrency exchange for buying and trading

About Kraken

Kraken is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. It offers features that cater to both beginners and experienced traders, making it easy to navigate the cryptocurrency market. Users can execute trades with high liquidity, which means their transactions are completed quickly. The platform charges low transaction fees, sometimes as low as 0%, helping users keep more of their profits. Kraken also provides advanced charting tools to help investors track their investments effectively. Security is a major focus, with multiple protective measures in place to keep user assets safe. The platform supports 70 different asset pairs and is continuously expanding its offerings. Additionally, Kraken offers 24/7 global support to assist users with any questions or issues.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$108.5MTotal Funding

SERIES_CCompany Stage

Crypto & Web3, Financial ServicesIndustries

501-1,000Employees

Benefits

Competitive salary and equity plan

401k contribution plan

Vacation & Generous PTO

Paid Tranings

Risks

Increased competition from Binance and Coinbase could impact Kraken's market share.

Regulatory scrutiny in the EU may raise Kraken's compliance costs.

The volatility of cryptocurrency prices can affect Kraken's revenue from transaction fees.

Differentiation

Kraken offers both spot and futures trading for over 40 digital assets.

The platform provides advanced charting tools for professional traders and technical analysts.

Kraken's 24/7 global support ensures assistance for users at any time.

Upsides

Kraken's acquisition of Staked enhances its staking services for consumers and institutions.

Sponsorship deals with major soccer clubs boost Kraken's visibility and brand recognition.

The rise of crypto derivatives attracts advanced traders to Kraken's sophisticated tools.

Land your dream remote job 3x faster with AI

Try Jobo Free