Product Education Manager at Entrata

Lehi, Utah, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Property Management, Software, PropTechIndustries

Requirements

2+ years of software or sales training experience
Excellent time management skills
Ability to travel up to 50% domestically with the possibility of international travel

Responsibilities

Define, create, and implement custom training programs for customers based on their specific needs
Deliver instructor-led classroom training and virtual training to end-user customers, partners, and internal employees
Establish oneself as an SME on all of Entrata’s products and services in order to transfer knowledge to customers
Concisely convey technical content to a broad range of user profiles
Create, coordinate, and deliver training for Entrata’s annual conferences live in front of 300+ people
Operate independently to manage all aspects of curriculum development and training delivery
Travel up to 50% of the time domestically with the possibility of international travel
Meet rigorous deadlines and KPIs that lead to department excellence by being self-driven to reach goals
Identify and understand challenges and issues faced by clients and coworkers; foster an environment of positive communication when sharing viewpoints, concerns, and ideas by demonstrating high EQ

Skills

Key technologies and capabilities for this role

Training Program DevelopmentInstructor-Led TrainingVirtual TrainingCustomer OnboardingProduct KnowledgeCustomer EducationPlatform AdoptionSMEClassroom TrainingKnowledge Transfer

Questions & Answers

Common questions about this position

What is the salary for the Product Education Manager position?

This information is not specified in the job description.

Is this a remote position, or is there a specific location requirement?

This information is not specified in the job description.

What are the minimum qualifications for this role?

The minimum qualifications include 2+ years of software or sales training experience, excellent time management skills, and the ability to travel up to 50% domestically with possible international travel.

What is the company culture like at Entrata?

Entrata emphasizes transparent communication, executive town halls, collective excellence, boldness, resilience, and prioritizing different perspectives, with a global team of 2200+ members blending startup innovation and stability.

What makes a strong candidate for the Product Education Manager role?

Strong candidates have 2+ years of software or sales training experience, excellent time management, high EQ for positive communication, and the ability to deliver engaging training while traveling up to 50%; a Bachelor's Degree in Education, Business, Communications, or related field is preferred.

Entrata

Property management software with integrated tools

About Entrata

Entrata provides property management software that simplifies the management of apartment communities. Its platform offers a single-login access to various online tools, including websites, mobile apps, payment processing, lease signing, accounting, and resident management. This software allows property management companies to operate more efficiently by integrating with third-party applications through an open API, enabling customization of their technology solutions. Unlike many competitors, Entrata focuses on creating a comprehensive suite of tools that enhance both operational efficiency and resident experiences. The goal of Entrata is to streamline property management processes and improve the overall experience for both property managers and residents.

Lehi, UtahHeadquarters

2003Year Founded

$493.2MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, Real EstateIndustries

1,001-5,000Employees