[Remote] Senior Training Specialist at Voya Financial

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

High School Diploma or Equivalent
3–5 years of experience in training delivery and instructional design
Proficiency with the ADDIE model and/or Six Disciplines of Breakthrough Learning
Strong written and verbal communication skills
Experience facilitating virtual training sessions
Ability to build strong relationships across all levels of the organization
Commitment to continuous learning and openness to feedback
Experience with AI-powered learning tools or platforms (preferred)
Bachelor’s Degree (preferred)

Responsibilities

Develop and implement interactive, engaging training for new hires and current employees
Design curriculum, job aids, and facilitation materials aligned with training outcomes
Design and develop virtual training curriculum that supports remote learning
Facilitate virtual training sessions including new hire orientation, technical skills, and product rollouts
Drive learner engagement through effective pacing, discussion facilitation, and participation strategies
Collaborate with business partners to design training solutions and evaluate knowledge transfer
Monitor and report classroom performance to stakeholders on a weekly basis
Gain deep knowledge of Voya’s products, processes, and systems
Manage training logistics including system access, LMS session creation, and content development
Utilize and implement AI tools to enhance instructional design, personalize learning experiences, and streamline content development and delivery
Mentor, support, and contribute to the professional development of trainers, fostering a culture of continuous learning and excellence in facilitation
Other assigned duties

Skills

Key technologies and capabilities for this role

Instructional DesignCurriculum DevelopmentTraining FacilitationVirtual TrainingJob AidsNew Hire OrientationTechnical TrainingProduct Rollout Training

Questions & Answers

Common questions about this position

What experience is required for the Senior Training Specialist role?

Candidates need a High School Diploma or Equivalent and 3–5 years of experience in training delivery and instructional design, along with proficiency in the ADDIE model and/or Six Disciplines of Breakthrough Learning.

Is this a remote position?

This information is not specified in the job description.

What is the salary for this position?

This information is not specified in the job description.

What is the company culture like at Voya Financial?

Voya Financial fosters a work environment where differences are understood, valued, and intentionally pursued, with employees owning the culture and bringing their whole selves to work to positively influence culture, serve clients, and enrich communities.

What skills make a strong candidate for this role?

Strong candidates will have experience designing interactive training, facilitating virtual sessions, utilizing AI tools for instructional design, and collaborating with business partners, along with proficiency in ADDIE or similar models.

Voya Financial

Provides financial services and retirement solutions

About Voya Financial

Voya Financial offers a range of financial services, including retirement plans, investment management, and insurance products, to help individuals and businesses achieve financial wellness. Their services cater to individuals seeking retirement planning, employers looking to enhance employee benefits, and institutions needing tailored investment management. Voya stands out from competitors through its commitment to inclusiveness and corporate responsibility, which helps attract clients and talent. The company's goal is to build long-term relationships with clients, ensuring they achieve financial confidence and a fulfilling life.

New York City, New YorkHeadquarters

2014Year Founded

IPOCompany Stage

Fintech, Financial ServicesIndustries

5,001-10,000Employees

Benefits

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Rally wellness program

Employee Assistance Program (EAP) and Work Life Services

Behavioral Health Family Support Program

Livongo support for diabetes, hypertension, and weight management

AccessHope cancer support

Wellthy caregiving assistance

Back-up child care and elder care

Health Advocate

ABLE accounts

Legal insurance

Identity theft protection

Voya Foundation Matching Gift Program

Risks

Increased competition from fintech companies may erode Voya's market share.

Operational challenges in integrating OneAmerica's business could affect service quality.

Regulatory scrutiny on fees may impact Voya's pricing strategies and profitability.

Differentiation

Voya's commitment to inclusiveness and corporate responsibility sets it apart in the market.

The acquisition of OneAmerica's retirement plan business expands Voya's client base significantly.

Voya's focus on digital financial planning tools enhances client engagement and satisfaction.

Upsides

Voya's ESG commitment aligns with the growing investor focus on sustainable investing.

The financial wellness market's growth offers significant opportunities for Voya's programs.

AI integration in investment management can enhance Voya's strategies and client outcomes.

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