[Remote] Customer Education Specialist at Fieldguide

San Francisco, California, United States

Fieldguide Logo
$85,000 – $115,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Fintech, Audit, Assurance, Capital MarketsIndustries

Skills

Key technologies and capabilities for this role

Audit WorkflowsCustomer EducationContent CreationInstructional DesignCommunicationTeachingAudit LifecycleSelf-paced CertificationsLive Learning Programs

Questions & Answers

Common questions about this position

What is the salary range for the Customer Education Specialist role?

The salary range is $85K - $115K.

Is this position remote?

Yes, this is a remote position. Fieldguide is a remote-first company based in San Francisco, CA, that enables you to do your best work from anywhere.

What skills or experience are required for this role?

The role requires 1–3 years of experience, real-world knowledge of audit workflows, and understanding of the audit lifecycle. Ideal candidates love teaching, communicating, and creating clarity in complex systems, with expertise in audits like SOC 2, HITRUST, and NIST.

What is the company culture like at Fieldguide?

Fieldguide’s team is inclusive, driven, humble, and supportive. They value diversity in backgrounds and experiences, and are deliberate about building a great culture while supporting each other's growth.

What makes a strong candidate for this Customer Education Specialist position?

Strong candidates have 1–3 years of experience with real-world audit workflow knowledge, passion for teaching and communicating complex systems, and the ability to apply audit expertise to educational content for personas like Admins and Engagement Leads.

Fieldguide

AI platform for audit and advisory services

About Fieldguide

Fieldguide enhances audit and advisory processes for businesses using artificial intelligence through its main product, the AI Advisory & Audit Cloud. This platform is designed for large advisory and audit firms, helping them save time, improve profit margins, and increase client satisfaction while managing various regulatory frameworks. Fieldguide's subscription-based model offers features like engagement management and automated report generation, making it more efficient than traditional methods. The company's goal is to transform the audit and advisory landscape with a modern, AI-driven experience.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$45.9MTotal Funding
SERIES_BCompany Stage
Consulting, Fintech, AI & Machine LearningIndustries
51-200Employees

Benefits

Unlimited Paid Time Off
401(k) Retirement Plan
Wellness Program
Home Office Stipend
Flexible Work Hours

Risks

Increased competition from other AI-driven audit platforms could erode market share.
Rapid AI technology development may lead to obsolescence if Fieldguide doesn't innovate.
Reliance on venture capital funding poses a risk if future rounds are unsuccessful.

Differentiation

Fieldguide offers the only end-to-end AI platform for audit and advisory services.
The platform supports multiple regulatory frameworks, enhancing its versatility for firms.
Fieldguide's AI Advisory & Audit Cloud improves efficiency and client satisfaction.

Upsides

Fieldguide's AI platform addresses the CPA talent shortage, increasing demand for its services.
The launch of Fieldguide Insights capitalizes on data-driven decision-making trends in CPA firms.
Strategic partnership with Allinial Global enhances market reach and credibility.

Land your dream remote job 3x faster with AI