Principal Solutions Architect

Position Overview

• Location Type: Remote
• Job Type: FullTime
• Salary: $185K - $205K

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct—costing tens of billions of dollars a year. We can do better. At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world. The challenges we face are deep and diverse—from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding. We are seeking an experienced Principal Solutions Architect to join our growing team! As a trusted technical leader, you will work at the intersection of business and technology, partnering with customers, internal teams, and external stakeholders to design and deliver innovative solutions. Your expertise will drive the successful implementation of scalable architectures that solve complex business challenges while maximizing the value of our products and services. This role combines technical depth, strategic thinking, and customer focus to ensure successful delivery of solutions while enabling long-term growth for our clients and our organization.

Requirements

• Experienced in solutions architecture, technical consulting

Responsibilities

• Solution Design and Architecture:
  • Lead the design, development, and delivery of end-to-end technical solutions tailored to customer needs.
  • Translate complex business requirements into scalable, maintainable architectures.
  • Provide guidance on system integration, cloud adoption, and enterprise architecture best practices.
• Customer Engagement and Advocacy:
  • Serve as a trusted advisor to customers, understanding their business goals and technical challenges.
  • Present solutions to both technical and non-technical stakeholders, ensuring alignment and buy-in.
  • Act as the "Voice of the Customer" to influence product roadmap and improvements.
• Technical Leadership:
  • Drive innovation by identifying and recommending cutting-edge technologies, tools, and processes.
  • Mentor and collaborate with cross-functional teams, including engineering, product, and sales.
  • Oversee solution delivery, ensuring projects are executed on time and meet quality standards.
• Implementation and Support:
  • Provide hands-on technical expertise during pre-sales, implementation, and post-deployment phases.
  • Collaborate with engineering teams to resolve complex technical issues, including API integrations and debugging.
  • Ensure solutions are scalable, secure, and optimized for performance.