Manager, Solutions Architecture

Position Overview

• Location Type: Hybrid (with weekly in-office presence: Tuesdays, Wednesdays, Thursdays)
• Employment Type: Full-time
• Salary: Not specified
• Company: TELUS Digital (acquired WillowTree)
• Brief Description: The Manager, Solutions Architecture will provide continuity in pre-sale and delivery stages with client and executive partners. You’ll leverage your software delivery experience and technical expertise to refine, architect, plan, and initiate new projects. You'll work with a delivery team to support in-flight projects and implement the client partner's vision. SAs act as roving catalysts to support in-flight projects, with L&D time spent growing their technology expertise in a selected specialization (e.g. AWS).

Company Information

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibility

• Primary Locations: Charlottesville, VA (HQ), Durham, NC, Columbus, OH, Boston, MA
• Flexibility: Hybrid (Tuesdays, Wednesdays, Thursdays in-office)
• Remote Consideration: Open to highly qualified candidates considering remote capacity, but limited to Eastern Time Zone due to client distribution and office locations.

Requirements

• Not specified

Responsibilities

Presale:

• Lead scoping, technical design, and work planning during the presale process.
• Speak with prospective clients about your project team’s capabilities.

Delivery:

• Play the lead role in technical architecture and discovery projects.
• Implement the client partner’s vision while working with a delivery team.
• Support in-flight projects as a roving catalyst.
• Utilize L&D time to grow technology expertise in a selected specialization (e.g., AWS).