Principal Revenue Operations Manager at Jobber

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Home Services, TechnologyIndustries

Requirements

Thrives at the intersection of go-to-market (GTM) strategy, advanced tooling, and experimental growth engineering
Rare blend of strategist, builder, and innovator
Experience with modern AI/automation tools (e.g., ChatGPT, Clay, CrewAI, Vapi, n8n)
Ability to architect, test, and scale top-of-funnel and outbound lead generation experiments
Expertise in GTM systems including CRM (Salesforce/HubSpot), marketing automation, outbound enablement, enrichment, and reporting
Proficiency in API integration, low-code automation (e.g., n8n), and AI augmentation
Experience running A/B tests, refining ICP outreach, and establishing scalable demand capture tactics
Ability to engage directly with customers or prospects to validate hypotheses
Senior mentoring capabilities within RevOps teams

Responsibilities

Lead mission-critical initiatives that shape GTM structure, sales execution, segmentation, and organizational scaling
Partner with GTM leadership and Finance on strategic planning for pipeline coverage, channel strategy, capacity, and forecasting
Act as a senior mentor within RevOps, guiding junior team members while championing innovation and experimentation
Serve as a primary liaison between go-to-market teams and technical stakeholders to align priorities and execute roadmaps
Architect, test, and scale top-of-funnel and outbound lead generation experiments using modern AI/automation tools
Embed experimentation in the sales development lifecycle—running A/B tests, refining ICP outreach, and establishing scalable demand capture tactics
Regularly engage directly with customers or prospects to validate hypotheses, improve conversion systems, and optimize customer journey handoffs
Own components of GTM systems strategy: CRM (Salesforce/HubSpot), marketing automation, outbound enablement, enrichment, reporting, etc
Lead the technical transformation of the revenue tech stack, including API integration, low-code automation, and AI augmentation
Translate evolving GTM needs into system changes

Skills

Revenue Operations

GTM Strategy

Sales Operations

Data Analysis

Process Optimization

Scalable Systems

Experimentation

Operational Excellence

CRM

Analytics

Jobber

SaaS platform for home service management

About Jobber

Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.

Edmonton, CanadaHeadquarters

2011Year Founded

$180.7MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Parental Leave

Professional Development Budget

Wellness Program

Risks

Increased competition from AI-driven platforms may reduce Jobber's market share.

Economic fluctuations could impact small businesses' ability to afford Jobber's services.

Integration issues with third-party services may lead to customer dissatisfaction.

Differentiation

Jobber offers a comprehensive SaaS platform for home service businesses.

The platform integrates AI tools like Jobber Copilot for enhanced decision-making.

Jobber's subscription model includes features like quoting, scheduling, and invoicing.

Upsides

Jobber's AI-powered Copilot enhances business strategies and operations.

The partnership with Stripe offers embedded financial services for better cash flow management.

Jobber's new marketing tools help businesses grow through online reviews and campaigns.

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