[Remote] Principal Executive Communications Manager, CRO at Twilio

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Communications Technology, SoftwareIndustries

Requirements

Candidates must have 8+ years of communications experience, with at least 3 years in a dedicated executive communications role and 5 years in the tech industry. Proficiency in creating presentations for large and executive-level audiences, strong design/visual branding expertise, exceptional writing and storytelling skills for executive messaging, and strong executive presence are required. Desired qualifications include experience writing for and influencing C-level executives, strong business acumen, and excellent cross-functional collaboration skills.

Responsibilities

The Principal Executive Communications Manager will partner with the Chief Revenue Officer (CRO) to develop and execute an annual executive communications strategy and calendar. This role involves creating content for internal company-wide meetings, designing and delivering compelling presentations for external events, and ghostwriting communications for various channels including keynotes, board decks, and social media. Responsibilities also include partnering with the People team on change management initiatives within the GTM function, developing content for GTM function-level communications and events, and building relationships with key partners to inform communication strategy.

Skills

Executive Communications

Messaging Strategy

Content Development

Presentation Design

Internal Communications

External Communications

Change Management

Strategic Planning

GTM Strategy

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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