Director, Global Public Relations

About Constant Contact

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

Join us to redefine an iconic brand! Constant Contact has long been a trusted partner to small businesses and nonprofits—but we're just getting started. As we enter a bold new phase of growth, we’re looking for a visionary and creative external communications leader to redefine how the world sees, feels, and connects with Constant Contact.

Director of Global Public Relations

As Director of Global Public Relations, you'll architect and execute a bold communications vision that positions Constant Contact at the forefront of the small business revolution. This is a transformational role for a visionary communications leader ready to shape how millions of entrepreneurs worldwide connect, grow, and thrive.

You'll be the strategic force behind our most ambitious communications initiatives—driving breakthrough earned media campaigns, establishing our executives as the definitive voices in digital marketing, and orchestrating global communications strategies that fuel business growth and industry leadership.

Reporting to the Vice President of Corporate Communications, you’ll work directly with our CEO, CMO, and executive leaders to shape a brand that’s as bold and innovative as the customers we serve.

Key Responsibilities

Architect Brand Dominance Through Earned Media

• Pioneer innovative PR strategies that catapult Constant Contact's visibility and market leadership across global markets
• Collaborate with the Executive Creative Director and Head of Brand to develop and refine comprehensive brand strategy and narrative positioning
• Cultivate powerful media ecosystems with tier-1 journalists, industry tastemakers, and influential voices who shape the small business landscape
• Generate game-changing earned media coverage that drives measurable business impact and positions us as the undisputed leader in small business empowerment
• Craft story frameworks that transform how the world understands small business potential and digital marketing innovation

Build Iconic Thought Leadership

• Collaborate with internal communications to create a unified executive presence that drives industry conversations
• Transform our leaders into sought-after voices who define the future of small business success and digital marketing evolution
• Design and execute thought leadership campaigns that establish Constant Contact executives as the go-to authorities for media, conferences, and industry forums
• Shape the global dialogue around entrepreneurship, digital transformation, and small business resilience

Drive Data-Powered Storytelling Revolution

• Partner with our market insights center of excellence to transform proprietary research into compelling narratives that capture global attention
• Create breakthrough marketing strategies for data releases that generate widespread media coverage and establish Constant Contact as the research authority
• Orchestrate perfectly-timed, multi-channel campaigns that maximize the impact of every data story and research initiative
• Turn insights into influence, positioning our research as the definitive resource for understanding small business trends

Lead Global Communications Excellence

• Spearhead communications strategy across all international markets, ensuring cohesive brand presence while driving local market relevance
• Build and guide world-class regional teams and agency partnerships that deliver exceptional results across diverse markets
• Create scalable global frameworks that amplify our