Revenue Expansion Executive

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Restaurant Technology, SaaSIndustries

Requirements

The Revenue Expansion Executive must have a strong understanding of the restaurant technology space and possess grit, curiosity, and a drive to help small business owners. Candidates should be able to demonstrate an ability to listen to other team members' ideas and thrive in an inclusive environment. Success requires setting ambitious goals and seeking out new opportunities.

Responsibilities

The Revenue Expansion Executive will be responsible for turning existing clients into sources of additional revenue by establishing the value of new product features to close cross-sell and upsell opportunities. This role involves collaborating with peers and management to identify the right clients, demonstrating product value to restaurateurs, and nurturing existing partners. The executive will also own and manage relationships, including leads and a referral network, and drive deals through a full-cycle inside sales funnel.

Skills

Revenue Expansion

Cross-selling

Upselling

Client Relationship Management

Product Feature Demonstration

Restaurant Technology

ChowNow

Online ordering system for independent restaurants

About ChowNow

ChowNow provides online ordering systems specifically designed for independent restaurants. Their service allows restaurants to integrate orders from multiple platforms, including their own websites, Facebook, Google pages, and ChowNow’s own site, into a single centralized hub. This means restaurant owners do not have to manage multiple devices for different order sources. Unlike many competitors that charge high fees for third-party services, ChowNow offers a commission-free model, making it a more affordable option for small to medium-sized independent restaurants. The company generates revenue through subscription fees and service charges, aiming to help restaurant owners streamline their ordering processes and improve the overall customer experience.

Santa Monica, CaliforniaHeadquarters

2011Year Founded

$62.3MTotal Funding

SERIES_CCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

201-500Employees

Benefits

Comprehensive health plans

Remote office stipend

Mental health coverage

Parental & family leave

Student loan assistance

Employee stock incentive plan

401(k) savings plan

Pet insurance

Fitness stipend

Risks

Increased competition from convenience stores using voice AI technology.

Smart Answering service may face integration challenges with existing restaurant systems.

New leadership may lead to strategic shifts unsettling existing partnerships.

Differentiation

ChowNow offers commission-free online ordering, unlike competitors with high third-party fees.

The platform integrates orders from multiple sources into a centralized hub for restaurants.

ChowNow provides branded apps and marketing support, enhancing restaurant-customer connections.

Upsides

AI-driven voice technology can enhance customer service and reduce labor costs.

Partnership with Dining Alliance offers discounts, lowering operational costs for restaurant partners.

Acquisition of Cuboh improves order management efficiency and accuracy for restaurant partners.

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