Revenue Expansion Executive

Employment Type: Full-time Location Type: Remote (United States)

About Us:

ChowNow is a leading player in off-premise restaurant technology. Our platform empowers restaurant owners to focus on serving great food by providing comprehensive solutions for the entire digital dining experience. This includes building branded websites and mobile apps, managing online orders, consolidating delivery, and running targeted marketing campaigns. We equip restaurants with the tools they need to grow on their own terms.

Founded in 2012, ChowNow supports over 20,000 restaurants across North America, facilitating over $1 billion in gross food sales and saving our partners over $700 million in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we enable independent restaurants to own their customer relationships and avoid inflated pricing and fees from third-party delivery apps like Uber and Doordash.

Under new leadership and with cutting-edge tools, ChowNow is committed to helping local restaurants thrive in the digital economy.

About the Position:

As a Revenue Expansion Executive, you will be a key strategic contributor, gaining invaluable experience and showcasing your acquired knowledge. You will take ownership of existing clients, transforming them into sources of additional revenue by identifying and closing cross-sell and upsell opportunities based on new product features.

This role requires constant collaboration with peers and your manager to become proficient in identifying target clients and demonstrating a strong understanding of the restaurant technology space. Your goal will be to help restaurateurs improve their businesses using the ChowNow platform. Success in this position hinges on a combination of grit, curiosity, and a drive to assist small business owners with their daily challenges.

Reports to: Sales Leader Direct Reports: None

Note: ChowNow is not eligible to employ in every state. The recruiting team will confirm location and eligibility before moving past initial stages.

What We Love About You:

• Restaurants First: You deeply understand the importance of local restaurants and prioritize their success, aiming to help them not only survive but thrive.
• Celebrate Diversity: You recognize the value of diversity and inclusivity, are committed to progress, and ensure everyone receives the support and resources they need. You can listen to others' ideas and thrive in an environment that embraces individuality.
• Raise Your Hand: You consistently go above and beyond, support your peers, and share smart ideas.
• Keep Reaching: You set clear, ambitious goals, avoid complacency, and actively seek new opportunities and challenges.

What Success Looks Like:

Within 30 Days You'll:

• Progress through ChowNow's New Hire Onboarding Experience (Ramp Camp).
• Thoroughly understand our customers, their needs, and how our product adds differentiated value.
• Develop a clear plan for nurturing existing partners.
• Confidently run in-product web demos for various audiences.
• Own and manage relationships, including nurturing leads and building a referral network.

Within 60 Days You'll:

• Drive your own deals through a full-cycle inside sales funnel, from qualifying to close.
• Prioritize strategic opportunities.