Pre-Sales Engineer at Pathward

Palo Alto, California, United States

Pathward Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, TechnologyIndustries

Requirements

  • 5+ years of experience in a technical sales or application engineering role
  • Strong understanding of technical concepts and the ability to translate them into easy-to-understand language for non-technical audiences
  • Excellent communication and presentation skills, effectively conveying complex information in an engaging manner
  • Thrives in a collaborative environment and enjoys working as part of a team
  • Natural problem solver, with a passion for helping others achieve their goals
  • Can navigate different cultures easily
  • Maintains a high degree of integrity and trustworthiness

Responsibilities

  • Collaborate with potential customers to understand their specific needs and challenges through technical discussions, guiding them through the decision-making process and explaining how Pathway addresses their unique requirements
  • Act as the go-to person for installation expertise, preparing customers for the implementation process by walking them through security considerations, pipeline setup, and other technical aspects
  • Build trust and relationships with customers by being empathetic, likable, and demonstrating a genuine interest in their success
  • Stay up-to-date on Pathway's solutions and industry trends to confidently answer technical questions from customers
  • Partner with the sales team to support existing deals and empower customers to make informed decisions about Pathway's solutions

Skills

Key technologies and capabilities for this role

LLMsAI SystemsInstallationPipeline SetupSecurity ConsiderationsTechnical DiscussionsSales EngineeringCustomer Engagement

Questions & Answers

Common questions about this position

What is the salary for the Pre-Sales Engineer position?

This information is not specified in the job description.

Is this a remote, hybrid, or on-site role?

The position is hybrid.

What experience and skills are required for this role?

Candidates need 5+ years of experience in a technical sales or application engineering role, strong understanding of technical concepts to explain to non-technical audiences, excellent communication and presentation skills, ability to thrive in collaborative environments, and problem-solving passion.

What is the company culture like at Pathway?

Pathway features an intellectually stimulating work environment with a team of AI luminaries, top scientists, competitive programmers, and Silicon Valley executives, focused on building live AI systems.

What makes a strong candidate for this Pre-Sales Engineer role?

Strong candidates have 5+ years in technical sales or application engineering, excellent communication skills to simplify complex concepts, thrive in teams, solve problems empathetically, navigate cultures easily, and maintain high integrity.

Pathward

Financial services promoting inclusion and access

About Pathward

Pathward promotes financial inclusion for individuals and businesses by offering a variety of financial services. Operating in the fintech sector, it uses technology to enhance financial solutions. Pathward provides services such as Banking as a Service (BaaS), payment processing, credit solutions, tax solutions, and commercial finance options, catering to small and medium-sized businesses and individuals lacking access to traditional banking. Unlike many competitors, Pathward focuses on tailored services that adapt to clients' unique needs, generating revenue through fees and interest from services like working capital loans and equipment financing. The company's goal is to help clients navigate their financial journeys and achieve stability and growth, even amidst economic challenges.

Sioux Falls, South DakotaHeadquarters
1954Year Founded
IPOCompany Stage
Fintech, Financial ServicesIndustries
501-1,000Employees

Benefits

Health Insurance
401(k) Retirement Plan
401(k) Company Match
Life Insurance
Disability Insurance
Paid Time Off
Hybrid Work Options

Risks

Increased competition from fintechs like Dash Solutions pressures Pathward to innovate.
Regulatory scrutiny may increase with Pathward's expanded commercial finance solutions.
Macroeconomic factors like inflation could impact Pathward's target demographic's purchasing power.

Differentiation

Pathward offers a comprehensive suite of financial solutions for underserved markets.
The company focuses on financial inclusion, targeting unbanked and underbanked populations.
Pathward's Banking as a Service model provides tailored solutions for financial institutions.

Upsides

Pathward's partnership with TabaPay enhances its money movement capabilities.
The company's Great Place To Work certification boosts employee morale and retention.
Pathward's expanded product suite attracts more financial institutions seeking comprehensive services.

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