Platform Professional Services, Principal Consultant (Remote)

About CrowdStrike

Employment Type: Full time

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

As a Principal Consultant focusing on Next Generation SIEM on the Platform Professional Services team, you’ll spearhead key efforts and become a trusted advisor to customers by answering technical questions, demonstrating Falcon NGSIEM and other cross-platform capabilities, and laying out a technical vision of Falcon NGSIEM roadmap for customers to follow. Working alongside other Falcon NGSIEM and LogScale consultants and other cross functional teams, you’ll be a critical part of operationalizing NGSIEM and associated Falcon products within customer environments. You’ll work with the customer as they discover what Falcon NGSIEM and associated Crowdstrike products can do for them, help expand their use cases and provide feedback timely to the Falcon Product Management teams. Simultaneously you’ll develop internal relationships to partner with key stakeholders to influence product enhancements that will meet customer needs.

We’re looking for a colleague with a great compassion for taking care of customers and their challenges combined with well-rounded technical, analytical, and customer service skills. We want someone who appreciates the importance of teamwork but will also benefit from your proactive approach to solving challenges and helping external and internal parties.

The position is remote-friendly within the United States with the opportunity for up to 25% travel onsite with customers. Fluency in English is required along with strong technical writing skills.

What You'll Do

• Work independently providing best-in-class delivery and integration services to a wide range of organizations and verticals
• Act a trusted advisor to help lead customers to mature outcomes using next generation log management, XDR and SOAR features and functionality
• Develop cross-platform solutions within the Falcon portfolio with a focus on Next Generation SIEM as well as integrations with other 3rd party tools
• Provide knowledge transfer on Falcon NGSIEM and other associated Falcon products to our customers

What You'll Need

• 7+ years of experience working with log management/SIEM solutions (Falcon LogScale, Splunk, QRadar, Arcsight, LogRhythm, Exabeam Data Lake, etc) and SOAR (Crowdstrike, Palo Alto, etc.) in a SIEM Engineering role, such as a MSSP customer-facing engineer, professional services consulting role or similar capacity
• Extensive experience working with pre-sales teams on technical scoping and requirements gathering, and with post-sales handoffs
• Knowledge of log management skills and best practices related to log analysis, data onboarding, parsers, search queries, dashboards, and alerts; Experience with Cribl, Datadog, NiFi and SyslogNg and other 3rd party log shipping tools is a plus
• Intermediate knowledge of common Cloud providers such as AWS, GCP, and Azure, and traditional IT services, such as active directory services, authentication, networking, data storage
• 4+ years’ experience creating configuration, automation and integration scripts with languages, tools and standards such as Python, Powershell, Javascript, YAML, REST API, GO