People Operations Coordinator at Turo

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Internship, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field is preferred
1+ years of experience in a human resources, administrative, or customer service role, OR equivalent relevant internship experience
Excellent customer service skills with a desire to provide helpful and timely support to employees
Strong verbal and written communication skills, with the ability to communicate clearly and professionally
Strong organizational skills and attention to detail, with the ability to manage multiple tasks
Basic proficiency with Google Suite and MS Office Suite applications
Excellent interpersonal skills and the ability to build positive relationships with team members and across departments
Self-motivated attitude with a collaborative spirit; a team player who is willing to learn and contribute
Bonus: Experience with HRIS systems (e.g., Workday) or other database management
Bonus: Familiarity with basic HR concepts and practices (e.g., onboarding, employee data management)
Bonus: Interest in learning about the employee lifecycle and HR processes
Bonus: Willingness to learn about cloud-based human resources applications (e.g., Workday, Lattice, Navex, Culture Amp)
Bonus: Interest in learning about US, Canada, & Australia employment laws/regulations

Responsibilities

Coordinate New Hire Orientation logistics and materials
Ensure all aspects of onboarding are completed accurately and timely, including pre-start communication with new hires
Conduct right-to-work checks and maintain work authorization forms
Manage and update employee data in the HRIS system (Workday) and ensure data accuracy
Maintain records for all workers
Perform data entry and data audits
Provide employees with exceptional service regarding all People-related inquiries through resolution accountability, aiming for a response time of within 24 hours
Perform operational tasks as needed, such as transactional processing and contract amendments
Document, implement, and work to improve processes, procedures, and programs relating to the employee lifecycle
Collaborate with the People Business Partner and/or Talent Acquisition Partner to support relocation requests
Support a variety of projects in partnership with the cross-functional People Ops team

Skills

Workday

HRIS

Onboarding

Data Entry

Data Audits

Right-to-Work Checks

Employee Inquiries

Process Improvement

New Hire Orientation

Transactional Processing

Turo

Peer-to-peer car sharing platform for rentals

About Turo

Turo operates in the peer-to-peer car sharing market, allowing private car owners to rent out their vehicles to others. Car owners can list their vehicles on Turo’s platform, where they set their own rental prices and availability. Renters can browse these listings, select a vehicle that meets their needs, and book it for a specific time. Turo facilitates the transaction by providing insurance coverage and customer support, ensuring a smooth experience for both car owners and renters. The company earns revenue by taking a percentage of the rental fee, which aligns its interests with those of its users. Turo stands out from competitors by offering a diverse range of vehicles, including everyday cars, luxury, and specialty options. The goal of Turo is to provide a flexible and cost-effective alternative to traditional car rental services, leveraging the sharing economy to connect car owners with renters.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$451.3MTotal Funding

POST_IPO_EQUITYCompany Stage

Automotive & Transportation, Consumer GoodsIndustries

1,001-5,000Employees

Risks

Negative incidents involving rented vehicles could damage Turo's reputation.

New competitors like ZEV co-op could capture market share with eco-friendly models.

Market volatility could impact Turo's IPO plans and investor confidence.

Differentiation

Turo offers a wide variety of vehicles, from everyday to luxury models.

The platform provides a cost-effective alternative to traditional car rental services.

Turo's commission-based model aligns its interests with users' successful transactions.

Upsides

Turo's partnership with United Airlines enhances customer acquisition and retention.

Expansion in Australia indicates potential for further international market penetration.

Winning the unitQ Quality Excellence Award highlights Turo's commitment to customer experience.

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