Payment Operations Associate at Beyond Finance

Houston, Texas, United States

Beyond Finance Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Debt ResolutionIndustries

Requirements

Candidates should possess an undergraduate degree or 3-5 years of relevant experience. Advanced proficiency in Microsoft Word, Excel, PowerPoint, Adobe, and Outlook is required, along with the ability to learn new systems. Strong interpersonal, detail-oriented, problem-solving, verbal, and written communication skills are essential. Salesforce experience is preferred, as are excellent customer relations skills, phone etiquette, and the ability to work well under pressure, meet deadlines, and cooperate effectively with diverse teams.

Responsibilities

The Payment Operations Associate will manage the daily settlement pipeline and exception reporting for payment setup and clearing. They will communicate with creditors and agencies to resolve payment exceptions, support the acquisition of necessary documentation for payments, and request proof of payment from relevant parties. The role involves utilizing banking ledgers to ensure sufficient funds for remittance, maintaining a high level of knowledge of departmental functions, and scanning/attaching documents to client accounts in Salesforce. Responsibilities also include multitasking with attention to detail, providing word processing support, managing multiple priorities and deadlines, handling special projects, and researching escalation issues with accuracy.

Skills

payment processing
settlement pipeline management
exception reporting
communication with creditors and agencies
documentation collection
proof of payment requests
bank ledger analysis
remittance and deposit accounting
customer service
clerical/administrative support

Beyond Finance

Debt relief solutions for unsecured debt

About Beyond Finance

Beyond Finance provides debt relief solutions for individuals struggling with unsecured debt, such as credit card debt and personal loans. The process starts with a free online assessment to determine if a client's debt qualifies for their services, followed by the development of a personalized plan using proprietary technology. Experienced consultants negotiate with creditors to settle debts for lower amounts, and the company offers consolidation loan options through a network of lenders. Beyond Finance differentiates itself by charging fees only after clients see results, ensuring a strong focus on customer service and communication.

Houston, TexasHeadquarters
2016Year Founded
$805MTotal Funding
DEBTCompany Stage
Fintech, Financial ServicesIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Paid Holidays
Parental Leave
401(k) Company Match
Professional Development Budget

Risks

Rising interest rates may reduce demand for debt consolidation loans.
Increased competition from fintech startups could erode Beyond Finance's market share.
Potential regulatory changes could increase operational costs for Beyond Finance.

Differentiation

Beyond Finance offers free financial therapy, enhancing holistic financial wellness solutions.
The company provides a mobile app for debt management, a first in the industry.
Beyond Finance's success fee model aligns company interests with client outcomes.

Upsides

Increased demand for digital financial tools boosts Beyond Finance's mobile app adoption.
Investor confidence is high, evidenced by a $635 million credit facility from Comvest.
Recognition for customer service and transparency enhances Beyond Finance's brand reputation.

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