Finance & Billing Operations Specialist

Location & Employment Type

• Location Type: Remote
• Employment Type: FullTime

About Supabase

Supabase is the Postgres development platform, built by developers for developers. We add auth, realtime, storage, RESTful APIs, and edge functions to Postgres so teams can move fast and build confidently. We’re a remote-first, open source company with a big mission: make building scalable apps as easy as possible. That means building not just great products—but great internal systems to support our users and teams as we scale.

The Role: Finance & Billing Operations Specialist

We’re looking for a Finance & Billing Operations Specialist to join our growing team. This is a high-impact, detail-oriented role at the intersection of finance, billing, and customer operations. If you’re excited by the idea of owning critical systems, helping customers, and building better processes in a fast-growing SaaS company—this one’s for you.

Why This Role Matters

Supabase is scaling rapidly. With more enterprise deals and customer growth our billing and finance operations are getting more complex—and more important. This role is critical to keeping our revenue operations running smoothly and efficiently. You'll be the connective tissue between Sales, Billing, Success, Finance, and Support—owning processes that directly affect customer satisfaction, internal reporting, and revenue recognition.

What You'll Do

• Own subscription operations: Manage manual billing processes for enterprise, HIPAA, and custom contracts in collaboration with Success and Sales
• Support billing-related tickets: Help users resolve payment issues, credit usage, invoices, and other finance-related support requests
• Manage credits and incentives: Track and apply YC credits, prepaid packages, and other customer incentive programs
• Assist in compliance and audits: Support financial audits and help with indirect tax tracking and compliance documentation
• Help reduce churn and missed revenue: Support the dunning and collections process to ensure accounts stay in good standing
• Streamline and improve: Identify gaps in workflows and help automate or optimize where possible

You Might Be a Fit If

• You’ve worked in finance or billing operations at a SaaS company
• You’re highly organized and detail-driven, especially with processes and documentation
• You’re a strong communicator across teams, and comfortable talking to customers about billing
• You have a systems mindset—you’re always looking for ways to simplify and improve operations
• You enjoy working across teams and thrive in a fast-paced, evolving environment

Requirements

• Based in the United States or equivalent timezone
• 2–4 years experience in billing, finance operations, or revenue operations, preferably at a software or SaaS company
• Strong working knowledge of billing systems (e.g. Stripe/Orb), CRMs (e.g. Hubspot/Salesforce), and spreadsheets
• Comfortable working with customers and handling billing support
• Self-starter with excellent time management and communication skills

Bonus Points If You Have

• Experience with indirect tax (e.g. VAT, sales tax), or financial audits
• Familiarity with SQL or basic scripting for automation
• Worked with customer credits, incentive programs, or collections processes

What We Offer

• Fully Remote: We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
• ESOP: Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
• Tech Allowance: Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
• Health Benefits: Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
• Annual Off-Sites: Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
• Flexible Work: We operate asynchronously and trust you to manage your time effectively.