Finance & Billing Operations Specialist

Remote

Apply with AI Apply

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, BiotechnologyIndustries

Requirements

Candidates must be based in the United States or an equivalent timezone and have 2-4 years of experience in billing, finance operations, or revenue operations, preferably within a software or SaaS company. A strong working knowledge of billing systems like Stripe/Orb, CRMs such as Hubspot/Salesforce, and spreadsheets is required, along with comfort in handling customer billing support and excellent time management and communication skills. Experience with indirect tax, financial audits, SQL or scripting, customer credits, incentives, or collections processes are considered bonus qualifications.

Responsibilities

The Finance & Billing Operations Specialist will manage manual billing processes for enterprise, HIPAA, and custom contracts, and support billing-related tickets by resolving customer issues concerning payments, credits, invoices, and other finance-related requests. This role involves tracking and applying customer credits and incentives, assisting with financial audits and indirect tax compliance, supporting the dunning and collections process to maintain good account standing, and identifying opportunities to streamline and improve workflows through automation or optimization.

Skills

Billing Operations

Subscription Management

Customer Support

Financial Audits

Indirect Tax

Dunning

Collections

SaaS

Supabase

Open-source backend service for developers

About Supabase

Supabase provides an open-source backend as a service (BaaS) platform that helps developers and businesses create scalable applications more easily. It offers real-time databases, authentication, and storage solutions, all designed to integrate smoothly into existing workflows. This means developers can focus on building their applications without needing to spend a lot of time on backend development. Supabase operates on a freemium model, where users can access basic services for free, while advanced features are available through paid subscriptions. This approach allows it to cater to various user needs. What sets Supabase apart from its competitors is its open-source nature, which allows users to customize the platform and benefit from community-driven enhancements. The company aims to provide a reliable and efficient solution for developers, ensuring high uptime for applications that are critical to their users.

Singapore, SingaporeHeadquarters

2020Year Founded

$190.8MTotal Funding

SERIES_CCompany Stage

Consumer Software, Enterprise SoftwareIndustries

51-200Employees

Benefits

Remote work from anywhere

Autonomous work

Health, vision & dental benefits

Generous tech allowance

Annual education allowance

Annual run off-sites

Risks

Increased competition from other open-source BaaS platforms like Appwrite and Nhost.

Potential security vulnerabilities in open-source projects if not regularly updated.

Freemium model may challenge conversion of free users to paid subscribers.

Differentiation

Supabase offers a real-time database with self-documenting APIs for PostgreSQL.

The platform is open-source, allowing for community-driven improvements and customization.

Supabase provides a comprehensive suite of tools for scalable application development.

Upsides

Supabase raised $80M in Series C, totaling $196M in funding.

Growing demand for open-source solutions boosts Supabase's market potential.

Increased interest in real-time data processing aligns with Supabase's capabilities.

Land your dream remote job 3x faster with AI

Try Jobo Free