[Remote] Patient Billing Specialist (Part-Time) at Valera Health

Remote

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Part TimeJob Type

UnknownVisa

Healthcare, Mental Health, TelehealthIndustries

Requirements

Candidates must possess a High School Diploma or GED and have a minimum of 3 years of experience in a medical billing department, including strong AR account follow-up and appeals. Preferred qualifications include demonstrated knowledge of healthcare medical collections, strong reasoning, critical thinking, and analytical skills, the ability to work independently and meet deadlines, an Associate Degree or CPB certification, experience with NextGen, and mental health experience.

Responsibilities

The Patient Billing Specialist is responsible for resolving claim-related payment issues, managing outstanding accounts receivable, monitoring accounts, processing payments, resolving billing discrepancies, and maintaining accurate records. This role involves reviewing claims for accuracy, correcting billing errors, answering patient and insurance calls, promptly responding to information requests, and conducting outreach to payers and patients regarding unresolved balances. The specialist will also document issues and resolutions, work on follow-up claim and phone queues, and track information requests from payers, providers, and patients to achieve performance goals.

Skills

Billing

Accounts Receivable

Claim Resolution

Payment Collection

Patient Service

Insurance Calls

Documentation

Follow-up

Valera Health

Telehealth platform for mental health services

About Valera Health

Valera Health provides mental health services through a digital platform, focusing on both therapy and psychiatry for individuals aged 6 and older. Their telemental health platform enables patients to connect with a care team, which includes a Health Connector, therapist, and psychiatrist, from anywhere, making mental health care more accessible. Unlike many competitors, Valera Health emphasizes a collaborative approach to patient wellness, ensuring that all members of the care team work together. The goal of Valera Health is to enhance the convenience and effectiveness of mental health care, allowing patients to receive support from the comfort of their homes.

New York City, New YorkHeadquarters

2015Year Founded

$76.2MTotal Funding

LATE_VCCompany Stage

HealthcareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Vacation

Disability Insurance

Life Insurance

Risks

Competition from large healthcare companies like CVS Health threatens market share.

Regulatory changes in Vermont could impact the Blue Cross VT partnership.

Rapid expansion into college campuses may strain resources and affect service quality.

Differentiation

Valera Health combines digital technology with human touch for mental health services.

The company offers specialized programs for Serious Mental Illness and Maternal Health.

Valera Health provides therapy and psychiatry services for individuals aged 6 and above.

Upsides

Partnership with Blue Cross VT expands access to underserved areas in Vermont.

$45M growth equity financing supports technology enhancement and service expansion.

LGBTQIA+ therapy launch taps into growing demand for inclusive mental health services.

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