Abarca Health

Member Financial Services Analyst

Remote

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Mental Health, BiotechnologyIndustries

Requirements

Candidates should have 3+ years of experience in insurance benefits, billing procedures, and prior authorization processes, with a preference for SMI/BH experience. Experience with commercial insurance payor portals is required, and Medicare/Medicaid experience is highly preferred. The role also requires experience in an externally facing role, comfort with phone-based work, strong communication skills to translate complex issues, high emotional intelligence, adaptability, resilience, and a detail-driven approach to managing multiple tasks.

Responsibilities

The Member Financial Services Analyst will manage the member-facing phone line, providing compassionate and timely support. They will perform Verifications of Benefits (VOBs) to ensure members can access care and collaborate with the member growth team for streamlined onboarding. The analyst will oversee and monitor the Prior Authorization Process, ensuring timely submission of requests, and support member billing, collections, and payment posting in compliance with policies and regulations.

Skills

Financial Analysis
Member Services
Patient-Centric
Healthcare
Data Analysis
Problem-Solving
Communication

Abarca Health

Pharmacy Benefit Management services provider

About Abarca Health

Abarca Health provides Pharmacy Benefit Management (PBM) services, focusing on flexible and user-friendly solutions for health plans, employers, and government programs like Medicare and Medicaid. Its main product, the Darwin platform, allows clients to quickly implement and modify benefit designs while ensuring compliance with regulations. Abarca Health manages over $5.3 billion in drug spend and processes 100 million prescription claims annually, offering additional services like home delivery for prescriptions. The company's goal is to deliver exceptional service and innovative solutions in the PBM market.

Aventura, FloridaHeadquarters
2005Year Founded
VENTURE_UNKNOWNCompany Stage
HealthcareIndustries
501-1,000Employees

Benefits

PTO
Parental leave
Work flexibility
Health insurance
Wellness stipend
401k
Tuition reimbursement
Leadership development programs

Risks

Increased competition from Amazon Pharmacy and Mark Cuban's Cost Plus Drug Company.
Growing focus on specialty drugs may require platform adaptation.
Shift towards price transparency could pressure Abarca's pricing models.

Differentiation

Abarca Health's Darwin platform is highly adaptable and user-friendly.
The company offers innovative programs like Triple S en Casa for home delivery.
Abarca Health ensures compliance with ever-changing healthcare regulations.

Upsides

Abarca transitioned two million members to Darwin in 18 months, showing operational efficiency.
Collaboration with Blue Shield of California boosts Abarca's reputation in the PBM sector.
Recognition as a top IT workplace attracts top talent, driving innovation.

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