Benefits Configuration Analyst
SmithRxFull Time
Mid-level (3 to 4 years)
Candidates should have 3+ years of experience in insurance benefits, billing procedures, and prior authorization processes, with a preference for SMI/BH experience. Experience with commercial insurance payor portals is required, and Medicare/Medicaid experience is highly preferred. The role also requires experience in an externally facing role, comfort with phone-based work, strong communication skills to translate complex issues, high emotional intelligence, adaptability, resilience, and a detail-driven approach to managing multiple tasks.
The Member Financial Services Analyst will manage the member-facing phone line, providing compassionate and timely support. They will perform Verifications of Benefits (VOBs) to ensure members can access care and collaborate with the member growth team for streamlined onboarding. The analyst will oversee and monitor the Prior Authorization Process, ensuring timely submission of requests, and support member billing, collections, and payment posting in compliance with policies and regulations.
Pharmacy Benefit Management services provider
Abarca Health provides Pharmacy Benefit Management (PBM) services, focusing on flexible and user-friendly solutions for health plans, employers, and government programs like Medicare and Medicaid. Its main product, the Darwin platform, allows clients to quickly implement and modify benefit designs while ensuring compliance with regulations. Abarca Health manages over $5.3 billion in drug spend and processes 100 million prescription claims annually, offering additional services like home delivery for prescriptions. The company's goal is to deliver exceptional service and innovative solutions in the PBM market.