Check

Partner Success Manager

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Technology, Payroll Services, SaaSIndustries

Requirements

Candidates should be tenacious about growth, goal-oriented, and possess experience building detailed plans with Partners/customers, demonstrating a knack for ruthless prioritization. They should be able to identify trends, risks, and opportunities and execute on targets effectively. Ideal candidates have a strong understanding of business goals and objectives, and a commitment to building trust with partners.

Responsibilities

As a Partner Success Manager, you will manage partners by establishing and maintaining a communication cadence with your portfolio, providing proactive reporting on their status internally. You will execute all phases of the post-sales Partner lifecycle, including negotiations and account management, consult on partners’ payroll businesses by investigating blockers and outlining strategies, outline mutual success metrics/KPIs, become a product and industry expert, develop and maintain communication plans, identify and manage risk, and work closely with cross-functional teams including Sales, Product, Operations, Compliance, Marketing, Enablement, and others to protect and grow Check’s revenue.

Skills

Partner Management

Client Communication

Proactive Reporting

Strategic Planning

Risk Management

Growth-Oriented

Goal-Driven

Check

Provides embedded payroll services for software platforms

About Check

CheckHQ offers embedded payroll services tailored for software platforms in the fintech sector. Their primary product is a payroll system that can be integrated into existing software, allowing businesses to create and manage their own payroll services. This integration helps platforms like Homebase and Housecall Pro enhance their offerings, leading to increased revenue and improved customer retention. Unlike traditional payroll providers, CheckHQ focuses on partnerships, supplying the necessary back-end technology while the partner platforms handle the customer-facing aspects. This approach enables quicker market entry and scalability, making it easier for platforms to add payroll services without significant upfront investment. The goal of CheckHQ is to empower software platforms to diversify their services and boost customer engagement through effective payroll solutions.

Key Metrics

New York City, New YorkHeadquarters

2019Year Founded

$116.7MTotal Funding

SERIES_CCompany Stage

Enterprise Software, FintechIndustries

51-200Employees

Benefits

Home office stipend: $1k stipend for your home office setup, and $100 per month for internet and cell.

PTO & sick leave: Recharge and stay healthy with flexible PTO and sick leave.

Learning budget: Buy books, take classes, and attend conferences with a $2k per year learning budget.

Weekly pay: Every Friday is payday! Just one perk of being your own payroll provider.

Paid family leave: 16 weeks of paid leave for new parents and flexible return-to-work options.

Health benefits: High quality health, dental, and vision insurance coverage.

Risks

Increased competition from new entrants may lead to pricing pressures and reduced market share.

Managing payroll across 11,000 jurisdictions risks compliance errors and potential legal penalties.

Reliance on partner platforms means disruptions could directly impact Check's revenue streams.

Differentiation

Check pioneered embedded payroll, allowing platforms to create custom payroll services.

Check's API simplifies payroll across 11,000 U.S. jurisdictions, reducing administrative burdens.

Check partners with leading platforms like Homebase and Bambee, enhancing their payroll offerings.

Upsides

Partnership with Wave expands Check's reach to 300,000 small businesses across the U.S.

Fraud protection tools enhance Check's value proposition for small and medium-sized businesses.

Novo's integration of Check's API highlights the trend of embedded finance, boosting customer retention.

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