Partner Success Manager

Position Overview

• Location Type: Not Specified
• Job Type: Not Specified
• Salary: Not Specified

Check is redefining how people get paid by inventing embedded payroll. We provide API infrastructure that acts as a springboard for building and scaling payroll businesses, enabling partners to launch and grow in months.

Our Team

Payroll is broken, and we're looking for passionate individuals to help fix it. At Check, you'll use creative problem-solving, critical thinking, and grit to impact our mission. We embrace opportunities to contribute, ignoring conventional role boundaries to leverage individual strengths. Join us if you're ready to redefine payroll, simplify complexity, and create a better future for businesses.

Role: Partner Success Manager

As a Partner Success Manager at Check, you are the owner and advocate for our Partners. You will build strong bridges across mutual teams and resources to ensure partners realize revenue from their payroll businesses. This involves anticipating challenges, mitigating risks, and developing strategies based on root cause analysis.

You will manage partners by establishing a communication cadence, providing proactive internal reporting, and building detailed plans. Ideal candidates are tenacious about growth, goal-oriented, and skilled at ruthless prioritization. You will identify trends, risks, and opportunities, and execute effectively on targets.

Ultimately, Partner Success Managers are responsible for protecting and growing Check’s revenue through careful and thoughtful partner management. We expect a high degree of autonomy, proactive information sharing, and collaboration with cross-functional teams including Sales, Product, Operations, Compliance, Marketing, and Enablement.

Responsibilities

• Execute all phases of the post-sales Partner lifecycle, including ownership of targets, negotiations, and account management.
• Earn partner trust and build in-depth relationships by understanding their business goals and objectives.
• Consult on partners' payroll businesses by investigating root causes of blockers, outlining and selling strategies to improve efficiency and revenue, and creating strategic execution plans.
• Outline mutual success metrics/KPIs with partners that align their and Check’s revenue/growth goals.
• Become a product and industry expert, acting as a trusted advisor to ensure partners leverage the full value of Check.
• Develop, execute, and maintain a communication cadence with your portfolio of Partners.
• Inform cross-functional counterparts on focus areas related to Partner needs and pain points.
• Identify, clearly communicate, and manage risk throughout the year through proactive touchpoints and leading the development of resolution strategies.
• Partner with cross-functional teams to build appropriate communication plans, including but not limited to release communications.

Application Instructions

Not Specified

Company Information

Check is the inventor of embedded payroll, making it simple to pay people. We are redefining how people get paid and enabling payroll businesses to launch, grow, and thrive.