[Remote] Partner Success Director, Commercial and Enterprise at Abridge

United States

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$135,400 – $159,300Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare Technology, Artificial IntelligenceIndustries

Skills

Key technologies and capabilities for this role

Customer SuccessRelationship ManagementClient OnboardingProduct TrainingHealthcareAIEMR IntegrationClinical DocumentationCommercial StrategyEnterprise Sales

Questions & Answers

Common questions about this position

What is the salary range for the Partner Success Director position?

The salary range is $135.4K - $159.3K.

Is this position remote or does it require office work?

The position is fully remote.

What key skills are needed for this role?

Key skills include building relationships with clinicians, acting as a trusted advisor on productivity and workflows, providing product training and onboarding, and driving customer expansion through business reviews and metrics tracking.

What is the company culture like at Abridge?

Abridge has a collaborative, growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers focused on empowering people in healthcare with responsible AI.

What makes a strong candidate for this Partner Success Director role?

Strong candidates excel at building clinician relationships, understanding healthcare workflows, providing training and support, resolving issues proactively, and collaborating on customer expansion opportunities.

Abridge

AI platform for clinical documentation automation

About Abridge

Abridge provides a platform that changes how medical conversations are documented in healthcare settings. Its main product allows healthcare providers to record patient visits, which are then transformed into organized clinical documents. This helps doctors and other healthcare professionals save time on paperwork, allowing them to concentrate more on caring for their patients. Abridge stands out from its competitors by focusing specifically on the needs of healthcare providers, payers, and pharmaceutical companies, offering a solution that improves both documentation efficiency and patient outcomes. The goal of Abridge is to enhance the quality of patient care while making the documentation process easier for healthcare professionals.

Pittsburgh, PennsylvaniaHeadquarters

2018Year Founded

$201.8MTotal Funding

SERIES_CCompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Equity

Flexible Spending (FSA) & Health Savings (HSA) Accounts

Learning and Development budget

401k Plan

Paid Parental Leave

Flexible working hours

Home Office Budget

Sabbatical Leave

Risks

Rapid expansion may strain Abridge's resources and affect service quality.

Integration challenges with EHR systems could disrupt workflows and data consistency.

Data privacy concerns in AI applications may lead to regulatory scrutiny.

Differentiation

Abridge transforms medical conversations into actionable clinical documentation using AI.

The platform supports over 28 languages and 50+ medical specialties.

Abridge's integration with EMR systems enhances clinician efficiency and patient care.

Upsides

Abridge's partnership with Mayo Clinic expands its reach to over 1 million patients.

The $150 million Series C funding accelerates AI technology development and integration.

Abridge's multilingual capabilities improve communication in diverse patient populations.

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