Partner Solutions Engineer | Singapore | Remote

About Grafana Labs

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity

Grafana Labs is seeking a Channel Solutions Engineer to join its high-growth startup environment and help scale its worldwide partner ecosystem. As a trusted technical advisor to partners, you'll be instrumental in enabling partner success through education, enablement, and direct engagement. You’ll sit at the intersection of sales, engineering, and training—supporting a range of partner motions from direct sales to co-selling models.

What You’ll Be Doing

• Partnering with Channel Sales and Field Sales to convey Grafana’s vision, value, and technical strategy to partners
• Leading technical engagement with partners to drive deal progression and close opportunities
• Delivering product demos, technical presentations, and hands-on enablement sessions
• Shaping and expanding the reach of Grafana Partner University across multiple partner personas
• Collaborating with internal teams to provide product and competitive feedback
• Supporting selling motions like Sell-To, Embedded, and PoweredBy, either directly or jointly with partners
• Running high-impact workshops and 1:1 training to generate and progress pipeline
• Travelling up to 50% to support partner engagements

What Makes You a Great Fit

• Located in Singapore
• Experience:
  • 6+ years in pre-sales or solution architecture, ideally within the observability space
  • Strong experience selling SaaS software across the APJ region
  • Proven use of MEDDIC or similar qualification frameworks
• Skills:
  • Excellent communication and interpersonal skills—especially in remote, global teams
  • Demonstrated ability to operate in a fast-paced, ambiguous, startup environment
  • Strong judgement, leadership, and problem-solving abilities
  • Passion for education, enablement, and helping others succeed technically

Bonus Points For

• Background in OSS-first companies
• Experience with Grafana, Prometheus, and Loki
• Solid understanding of observability and cloud-native tooling
• Hands-on experience deploying and operating Kubernetes
• Bachelor’s degree in CS, IT, Math, or related field (or equivalent experience)

Compensation & Rewards

• Location: Singapore
• OTE (On-Target Earnings): SGD 213,000 - SGD 252,000
  • Actual compensation may vary based on level, experience, and skillset.
• Benefits:
  • Restricted Stock Units (RSUs) for ownership in Grafana Labs' success.
  • Shared outcomes and alignment as the company scales globally.

Note: Compensation ranges are country-specific. If applying from a different location, your recruiter will discuss your specific market’s defined pay range & benefits.

Why You’ll Thrive at Grafana Labs

• 100% Remote, Global Culture: As a remote-only company, we...