Sr. Solution Architect – Partner Design Studio (AI-First Design Focus)

Santa Clara, California, United States

Apply with AI Apply

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, Artificial IntelligenceIndustries

Requirements

Candidates must have 8+ years of experience in technical sales, pre-sales, solution architecture, or similar roles, with significant experience working with technology partners. A strong grasp of cloud platform architecture (SaaS, PaaS, automation, multi-tenancy) and proven ability to guide partners through complex solution designs and business strategy discussions are required. Deep curiosity and interest in AI technologies and emerging trends, along with clear communication skills comfortable engaging at the CxO level, are essential. Industry experience in Financial Services, Healthcare, Manufacturing, or Public Sector is a plus. Knowledge of generative AI, predictive analytics, or automation tools, experience building solutions on the ServiceNow platform, training or certification in Design Thinking, ServiceNow certifications, and a business development background are preferred. Familiarity with alternative cloud or enterprise software platforms is also a plus.

Responsibilities

The Solution Architect will co-create offerings with strategic partners, focusing on designing and guiding AI-infused ServiceNow solutions to address business challenges. Responsibilities include applying an AI-first mindset in all partner engagements, providing expert guidance on the ServiceNow platform, and driving conversations around market positioning and AI leverage. The role involves facilitating human-centered design workshops with partners, supporting them in defining go-to-market strategies and technical goals through an AI lens, and enabling partners to embed AI into their ServiceNow offerings. Additionally, the Solution Architect will collaborate with the ServiceNow field to advocate for innovative, AI-enabled partner solutions.

Skills

Solution Architecture

ServiceNow Platform

Design Thinking

Human-Centered Design

Technical Leadership

Strategic Planning

Market Positioning

Cloud Computing

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

Land your dream remote job 3x faster with AI

Try Jobo Free