Partner Solutions Engineer | Brazil | Remote

Abu Dhabi, Abu Dhabi, United Arab Emirates

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Biotechnology, Open SourceIndustries

Requirements

Candidates must be located in Brazil and possess 6+ years of pre-sales or solution architecture experience, preferably in the observability space. Strong experience selling SaaS software, proficiency with qualification frameworks like MEDDIC, and excellent communication skills for remote, global teams are essential. Demonstrated ability to thrive in a fast-paced startup environment, strong judgment, leadership, and problem-solving skills are also required. Bonus points for experience in OSS-first companies, familiarity with Grafana, Prometheus, and Loki, understanding of observability and cloud-native tooling, and hands-on Kubernetes experience. A Bachelor's degree in CS, IT, Math, or a related field, or equivalent experience, is preferred.

Responsibilities

The Partner Solutions Engineer will serve as a trusted technical advisor to partners, enabling their success through education, enablement, and direct engagement. This role involves partnering with Channel and Field Sales to communicate Grafana's vision and technical strategy, leading technical engagements to drive deal progression, and delivering product demos and presentations. Responsibilities include shaping and expanding Grafana Partner University, collaborating with internal teams for product feedback, supporting various selling motions, and running workshops and training sessions to generate pipeline. Travel up to 50% is expected to support partner engagements.

Skills

Technical Advising

Partner Enablement

Sales Support

Product Demos

Technical Presentations

Hands-on Enablement

Open-source

Observability

Metrics

Logging

Tracing

Grafana Labs

Observability and monitoring solutions provider

About Grafana Labs

Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.

New York City, New YorkHeadquarters

2014Year Founded

$783.2MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

30 days of paid vacation each year on top of national holidays, parental leave, & sick leave

Health coverage

4% contribution match on our 401(k)

$1,500 learning and development stipend

Udemy subscription

Complimentary subscription to Headspace

Discounts on a wide variety of services, including entertainment, food, and fitness.

Remote Work Option

Global Employee Assistance Program

Risks

Increased competition from Datadog, Dynatrace, and New Relic pressures Grafana to innovate.

Recent critical security vulnerabilities could affect customer trust and adoption.

Rapid regional expansion may strain resources and impact service quality.

Differentiation

Grafana Labs offers a unique open-source observability platform with extensive customization.

The company provides both self-managed and fully managed observability solutions for diverse needs.

Grafana Labs integrates AI to enhance data analysis and monitoring capabilities.

Upsides

Grafana Labs raised $270M, boosting its valuation to over $6 billion in 2024.

The company surpassed $250M in annual recurring revenue with over 5,000 customers.

Expansion into Southeast Asia shows Grafana's commitment to localized cloud services.

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