Partner Manager

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise SoftwareIndustries

Requirements

The ideal candidate will have proven experience in partner management, alliances, channel sales, or strategic consulting, preferably within enterprise software, SaaS, or technology ecosystems. Strong business acumen, a passion for partner planning and performance management, and the ability to align go-to-market strategies are essential. Candidates should possess excellent communication skills to articulate complex programs clearly and inclusively across diverse teams and stakeholders, and be comfortable enabling and coaching partner leaders through structured enablement journeys.

Responsibilities

The Senior Partner Business Manager will drive strategic growth with key consulting and implementation partners by developing joint business plans, aligning accounts, and fostering industry solution growth. Responsibilities include guiding partner goal setting, capacity modeling, and strategic investments to accelerate performance and ecosystem impact. The role involves leading readiness assessments, roadmap sessions, cross-functional engagement, and progress tracking for ecosystem health and tiering. Additionally, the manager will create and manage execution plans, reporting dashboards, and interlocks for continuous alignment and results, collaborate with partners on joint go-to-market strategies for areas like AI and digital transformation, ensure partner enablement and capacity building for scalable customer outcomes, facilitate executive engagements like QBRs and pipeline reviews, and partner with Marketing to design and execute joint campaigns and events.

Skills

partner management

business development

account planning

relationship management

partner ecosystem

strategic growth

consulting/implementation partners

stakeholder alignment

cross-functional collaboration

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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