Senior Managed Onboarding Manager
PacvueSalary not specified
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, OpticsIndustries
Requirements
- Fully qualified dispensing optician registered with the GOC
- Track to meet the statutory points requirement for CPD
- Confident in coaching others
- Ability to provide excellent customer and patient care
- Driven and ambitious to ensure the department meets its targets
- Proven leadership skills in a fast-paced Optics environment
- Organized and able to manage time effectively
Responsibilities
- Overseeing and managing the entire operation of the Optical department
- Managing a team of Optometrists and Optical assistants
- Ensuring compliance processes and procedures are followed
- Reviewing sales forecasting and department targets
- Dealing with customer queries
- Clinic management and managing the shop floor process
- Working in close partnership with an Optometrist to coach and develop the team
Skills
GOC Registration
Dispensing Optician
CPD
Leadership
Coaching
Team Management
Compliance
Sales Forecasting
Customer Care
Clinic Management
Ada
Automates customer service with AI chatbots
About Ada
Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.
Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees
Risks
Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.
Differentiation
Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.
Upsides
Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.
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